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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $17.00
Benefits
flexible scheduling
competitive pay
Employee Discounts
Training and development opportunities
Positive work environment
Team outings
Health Insurance
Job Description
Applebee's Grill + Bar - West Saint Paul is a popular dining establishment known for its vibrant atmosphere and welcoming environment. As part of a nationally recognized chain, Applebee's offers a diverse menu that includes American classics, scratch-made dishes, and flavorful drinks, making it a favorite destination for families, friends, and casual diners in West Saint Paul, MN. The restaurant prides itself on community engagement, quality service, and maintaining a warm, inviting ambiance for all guests. This commitment to excellence is supported by a dynamic team focused on delivering memorable dining experiences. The working environment at Applebee's is fast-paced, team-oriented,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand for long periods
- Excellent communication skills
- Previous customer service experience preferred
- Ability to work flexible hours including evenings and weekends
- Friendly and professional appearance
- Must be able to handle busy periods with patience and grace
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is a plus
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Friendly and positive attitude
- Basic computer skills for managing reservations
- Capable of standing for extended periods during shifts
- Team player with a helpful demeanor
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings using proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the company's processes and procedures
- Organize, stock, and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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