Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $17.00
Benefits
flexible scheduling
competitive pay
Employee Discounts
Training and development opportunities
Positive work environment
Team outings
Health Insurance
Job Description
Applebee's Grill + Bar - West Saint Paul is a popular dining establishment known for its vibrant atmosphere and welcoming environment. As part of a nationally recognized chain, Applebee's offers a diverse menu that includes American classics, scratch-made dishes, and flavorful drinks, making it a favorite destination for families, friends, and casual diners in West Saint Paul, MN. The restaurant prides itself on community engagement, quality service, and maintaining a warm, inviting ambiance for all guests. This commitment to excellence is supported by a dynamic team focused on delivering memorable dining experiences. The working environment at Applebee's is fast-paced, team-oriented, and positive, offering both full-time and part-time employment opportunities. Employees benefit from thorough training, ongoing development, and a supportive management team dedicated to fostering career growth and personal satisfaction.
The role of Host/Hostess at Applebee's Grill + Bar - West Saint Paul is critical as it involves being the first point of contact for guests, setting the tone for their overall dining experience. The position requires a friendly and professional demeanor to greet customers, manage reservations, and ensure efficient seating arrangements based on server availability. A Host/Hostess needs to demonstrate excellent communication skills, patience, and a positive attitude to handle competing demands gracefully while maintaining high service standards. Key responsibilities include answering phones promptly, managing the waitlist, prioritizing reservations to accommodate guests effectively, and assisting team members as needed. The Host/Hostess also plays an important role in maintaining the cleanliness and organization of the front area and upholding Applebee's operational procedures. This role suits individuals who thrive in customer-facing environments, enjoy multitasking, and value teamwork. Applebee's offers a welcoming setting where employees have opportunities to build meaningful relationships with guests and colleagues while developing their hospitality skills. The position is available on both a full-time and part-time basis, providing flexible scheduling options that cater to varying availability. Prospective applicants looking for a rewarding job in the hospitality industry at a reputable restaurant are encouraged to apply for the Host/Hostess role at Applebee's Grill + Bar - West Saint Paul today.
The role of Host/Hostess at Applebee's Grill + Bar - West Saint Paul is critical as it involves being the first point of contact for guests, setting the tone for their overall dining experience. The position requires a friendly and professional demeanor to greet customers, manage reservations, and ensure efficient seating arrangements based on server availability. A Host/Hostess needs to demonstrate excellent communication skills, patience, and a positive attitude to handle competing demands gracefully while maintaining high service standards. Key responsibilities include answering phones promptly, managing the waitlist, prioritizing reservations to accommodate guests effectively, and assisting team members as needed. The Host/Hostess also plays an important role in maintaining the cleanliness and organization of the front area and upholding Applebee's operational procedures. This role suits individuals who thrive in customer-facing environments, enjoy multitasking, and value teamwork. Applebee's offers a welcoming setting where employees have opportunities to build meaningful relationships with guests and colleagues while developing their hospitality skills. The position is available on both a full-time and part-time basis, providing flexible scheduling options that cater to varying availability. Prospective applicants looking for a rewarding job in the hospitality industry at a reputable restaurant are encouraged to apply for the Host/Hostess role at Applebee's Grill + Bar - West Saint Paul today.
Job Requirements
- High school diploma or equivalent
- Ability to stand for long periods
- Excellent communication skills
- Previous customer service experience preferred
- Ability to work flexible hours including evenings and weekends
- Friendly and professional appearance
- Must be able to handle busy periods with patience and grace
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is a plus
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Friendly and positive attitude
- Basic computer skills for managing reservations
- Capable of standing for extended periods during shifts
- Team player with a helpful demeanor
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings using proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the company's processes and procedures
- Organize, stock, and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
