Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.50 - $17.50
Benefits
flexible schedule
competitive pay
Employee Discounts
Paid training
Opportunities for advancement
friendly work environment
team-oriented culture
Job Description
Applebee's Grill + Bar is a renowned American neighborhood bar and grill chain known for its casual dining experience and a diverse menu featuring classic American dishes. With a commitment to providing excellent guest service and a warm atmosphere, Applebee's has established itself as a go-to destination for family dinners, social gatherings, and casual meals. The Biddeford location in Maine continues this tradition by offering a welcoming environment where guests can enjoy quality food and attentive service in a friendly neighborhood setting.
As a Host/Hostess at Applebee's Grill + Bar - Biddeford, you play a crucial role as the first point of contact for guests, setting the tone for their entire dining experience. This role requires exceptional communication skills and a positive attitude to ensure that each guest feels welcomed and valued from the moment they enter. Whether managing reservations, coordinating seating, or responding to guest inquiries, the Host/Hostess acts as a key liaison between the guests and the restaurant team. This position is available both full-time and part-time, offering flexibility for candidates who want to balance work with other commitments.
In this role, your responsibilities are varied and pivotal to the smooth operation of the restaurant. Greeting guests promptly and professionally, escorting them to their tables, and managing the waitlist require attention to detail and the ability to multitask under pressure. You will also handle phone calls with proper etiquette, organize reservations efficiently, and assist other team members as needed to foster a cooperative work environment. Beyond guest interaction, maintaining cleanliness and organization in the front area is essential to creating an inviting atmosphere.
The Host/Hostess position at Applebee's Grill + Bar - Biddeford is not only about managing the flow of guests but also about embodying the company’s values by providing warm hospitality and ensuring customer satisfaction. This role offers an excellent opportunity for individuals who enjoy interacting with people, working in a fast-paced environment, and contributing to a positive dining experience. Whether you are seeking your first job or have previous experience in hospitality, Applebee's provides supportive training and a team-oriented culture to help you succeed and grow within the company. Apply now to be part of a leading restaurant team dedicated to delivering memorable dining experiences to every guest.
As a Host/Hostess at Applebee's Grill + Bar - Biddeford, you play a crucial role as the first point of contact for guests, setting the tone for their entire dining experience. This role requires exceptional communication skills and a positive attitude to ensure that each guest feels welcomed and valued from the moment they enter. Whether managing reservations, coordinating seating, or responding to guest inquiries, the Host/Hostess acts as a key liaison between the guests and the restaurant team. This position is available both full-time and part-time, offering flexibility for candidates who want to balance work with other commitments.
In this role, your responsibilities are varied and pivotal to the smooth operation of the restaurant. Greeting guests promptly and professionally, escorting them to their tables, and managing the waitlist require attention to detail and the ability to multitask under pressure. You will also handle phone calls with proper etiquette, organize reservations efficiently, and assist other team members as needed to foster a cooperative work environment. Beyond guest interaction, maintaining cleanliness and organization in the front area is essential to creating an inviting atmosphere.
The Host/Hostess position at Applebee's Grill + Bar - Biddeford is not only about managing the flow of guests but also about embodying the company’s values by providing warm hospitality and ensuring customer satisfaction. This role offers an excellent opportunity for individuals who enjoy interacting with people, working in a fast-paced environment, and contributing to a positive dining experience. Whether you are seeking your first job or have previous experience in hospitality, Applebee's provides supportive training and a team-oriented culture to help you succeed and grow within the company. Apply now to be part of a leading restaurant team dedicated to delivering memorable dining experiences to every guest.
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent communication skills
- Strong organizational skills
- Ability to maintain a positive attitude under pressure
- Basic computer skills
- Ability to stand for extended periods
- Previous experience in hospitality or customer service preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role a plus
- Strong communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Positive attitude and friendly demeanor
- Basic knowledge of phone etiquette and reservation systems
- Team player with a willingness to assist others
- Ability to handle guest concerns professionally and effectively
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings using proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the company processes and procedures
- Organize stock and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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