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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.50 - $17.50
Benefits
flexible schedule
competitive pay
Employee Discounts
Paid training
Opportunities for advancement
friendly work environment
team-oriented culture
Job Description
Applebee's Grill + Bar is a renowned American neighborhood bar and grill chain known for its casual dining experience and a diverse menu featuring classic American dishes. With a commitment to providing excellent guest service and a warm atmosphere, Applebee's has established itself as a go-to destination for family dinners, social gatherings, and casual meals. The Biddeford location in Maine continues this tradition by offering a welcoming environment where guests can enjoy quality food and attentive service in a friendly neighborhood setting.
As a Host/Hostess at Applebee's Grill + Bar - Biddeford, you play a crucial role as th... Show More
As a Host/Hostess at Applebee's Grill + Bar - Biddeford, you play a crucial role as th... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent communication skills
- Strong organizational skills
- Ability to maintain a positive attitude under pressure
- Basic computer skills
- Ability to stand for extended periods
- Previous experience in hospitality or customer service preferred
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role a plus
- Strong communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Positive attitude and friendly demeanor
- Basic knowledge of phone etiquette and reservation systems
- Team player with a willingness to assist others
- Ability to handle guest concerns professionally and effectively
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings using proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the company processes and procedures
- Organize stock and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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