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Hostess (Host) - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $16.50
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Benefits

flexible schedule
team environment
Employee Discounts
Training and Development
Positive work culture

Job Description

Chuy's - HWY 183 is a popular and vibrant restaurant located in Austin, Texas, known for delivering exceptional Tex-Mex dining experiences to its guests. The restaurant prides itself on creating a warm and welcoming atmosphere, combining delicious food with friendly and attentive service. Chuy's has established itself as a go-to destination for locals and visitors alike, offering a lively environment that celebrates community and great food. With a commitment to quality and customer satisfaction, Chuy's - HWY 183 continuously seeks dedicated professionals to join their team and contribute to the restaurant's ongoing success.

The role of Host/Hostess at Chuy's - HWY 183 is a pivotal position that forms the first impression for every guest entering the restaurant. This position requires a positive and professional individual who can efficiently manage the front-of-house operations, ensuring guests are welcomed promptly and feel valued throughout their visit. The Host/Hostess is responsible for greeting guests with warmth, handling phone inquiries and reservations, and organizing seating arrangements based on server availability to maintain a smooth flow of service. This role supports both full-time and part-time employment opportunities, catering to a flexible schedule that suits different lifestyles and availability.

As a Host/Hostess, you will be the face of Chuy's - HWY 183, setting the tone for guest experiences and contributing directly to customer satisfaction. Attention to detail and the ability to multitask gracefully under pressure are vital attributes for success in this role. You will manage guest waitlists, answer phone calls with professionalism, and coordinate with the management team to address any guest concerns effectively. Beyond guest interaction, your responsibilities include maintaining the organization of the front area, supporting team members, and ensuring the restaurant's processes and procedures are upheld.

This role requires a high level of interpersonal skill and a positive attitude, as you will be instrumental in creating a welcoming environment that encourages repeat visits and positive word-of-mouth for Chuy's - HWY 183. Whether working full-time or part-time, the Host/Hostess position offers an exciting opportunity to work in a dynamic restaurant setting where teamwork and excellent customer service are highly valued. If you are enthusiastic about hospitality and enjoy engaging with people, this role at Chuy's - HWY 183 in Austin offers a rewarding career path with room for growth and development in the food service industry.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Excellent communication skills
  • Ability to manage multiple tasks under pressure
  • Friendly and approachable demeanor
  • Flexibility to work full-time or part-time shifts
  • Ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and professionalism
  • Basic telephone etiquette

Job Duties

  • Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
  • Escort the guests to their table
  • Communicate guest concerns to the manager as appropriate
  • Manage competing demands with patience and grace
  • Ensure the guests are acknowledged when leaving the establishment
  • Answer the telephone within two rings using proper telephone etiquette
  • Accept and organize reservations and prioritize reservations to accommodate guests
  • Manage the wait list
  • Prepare seating assignments prior to service
  • Help fellow team members when appropriate
  • Uphold the companys processes and procedures
  • Organize, stock and clean the front area
  • Complete any beginning or closing shift duties

Job Criteria

Experience

No experience required


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