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Hostess (Host) - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $15.50
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
friendly work environment
Team-building activities

Job Description

Applebee's Grill + Bar - Strongsville is a vibrant and community-focused restaurant that prides itself on delivering an exceptional dining experience to its guests. As part of a renowned chain known for its casual dining atmosphere, Applebee's combines great food, memorable service, and a welcoming environment to create a perfect spot for friends and families alike to gather and enjoy a meal. Located in Strongsville, OH, this particular location embraces the brand's mission of providing quality dishes and friendly service, making it a beloved destination for locals. The team at Applebee's Grill + Bar is committed to maintaining high standards... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to multitask and manage time effectively
  • Strong communication skills
  • Ability to work flexible schedule including nights and weekends
  • Friendly and professional demeanor
  • Ability to stand for extended periods

Job Qualifications

  • Excellent communication and interpersonal skills
  • Ability to maintain patience and grace under pressure
  • Strong organizational skills with attention to detail
  • Previous experience in a customer service or hospitality role preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Positive attitude and team-oriented mindset

Job Duties

  • Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
  • Escort the guests to their table
  • Communicate guest concerns to the manager as appropriate
  • Manages competing demands with patience and grace
  • Ensures the guests are acknowledged when leaving the establishment
  • Answers the telephone within two rings using proper telephone etiquette
  • Accepts and organizes reservations and prioritizes reservations to accommodate guests
  • Manages the wait list
  • Prepares seating assignments prior to service
  • Helps fellow team members when appropriate
  • Upholds the company processes and procedures
  • Organizes, stocks, and cleans the front area
  • Completes any beginning or closing shift duties

Job Criteria

Experience

No experience required


Job Location

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