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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $15.50
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
friendly work environment
Team-building activities
Job Description
Applebee's Grill + Bar - Strongsville is a vibrant and community-focused restaurant that prides itself on delivering an exceptional dining experience to its guests. As part of a renowned chain known for its casual dining atmosphere, Applebee's combines great food, memorable service, and a welcoming environment to create a perfect spot for friends and families alike to gather and enjoy a meal. Located in Strongsville, OH, this particular location embraces the brand's mission of providing quality dishes and friendly service, making it a beloved destination for locals. The team at Applebee's Grill + Bar is committed to maintaining high standards... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to multitask and manage time effectively
- Strong communication skills
- Ability to work flexible schedule including nights and weekends
- Friendly and professional demeanor
- Ability to stand for extended periods
Job Qualifications
- Excellent communication and interpersonal skills
- Ability to maintain patience and grace under pressure
- Strong organizational skills with attention to detail
- Previous experience in a customer service or hospitality role preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Positive attitude and team-oriented mindset
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manages competing demands with patience and grace
- Ensures the guests are acknowledged when leaving the establishment
- Answers the telephone within two rings using proper telephone etiquette
- Accepts and organizes reservations and prioritizes reservations to accommodate guests
- Manages the wait list
- Prepares seating assignments prior to service
- Helps fellow team members when appropriate
- Upholds the company processes and procedures
- Organizes, stocks, and cleans the front area
- Completes any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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