Hostess (Host) - Urgently Hiring

Providence, RI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $11.50 - $16.00

Benefits

flexible schedule

Employee Discounts

Paid training

Opportunities for advancement

team environment

Job Description

Applebee's is a renowned casual dining restaurant chain with a strong presence across the United States, known for its inviting atmosphere and customer-focused service. The Woonsocket location strives to deliver a memorable dining experience to every guest, emphasizing friendly service and community engagement. As an integral part of the Applebee's team, the restaurant upholds a culture of excellence, hospitality, and teamwork, making it a great place for individuals seeking dynamic roles in the hospitality industry. This position offers flexible employment options, available both full time and part time, to accommodate various schedules and lifestyles.

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or customer service preferred
Ability to stand for extended periods
Availability to work flexible hours including evenings, weekends, and holidays
Strong verbal communication skills
Positive attitude and professional appearance

Job Qualifications

Excellent communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Friendly and professional demeanor
Strong attention to detail
Experience in customer service or hospitality is preferred
Ability to work collaboratively in a team environment
Basic proficiency with telephone and reservation systems

Job Duties

Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
Escort the guests to their table
Communicate guest concerns to the manager, as appropriate
Manages competing demands with patience and grace
Ensures the guests are acknowledged when leaving the establishment
Answers the telephone within two rings and using proper telephone etiquette
Accepts and organizes reservations, and prioritizes reservations to accommodate guests
Manages the wait list
Prepares seating assignments prior to service
Helps fellow team members when appropriate
Upholds the company's processes and procedures
Organizes, stocks, and cleans the front area
Completes any beginning or closing shift duties