Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $19.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
team environment
employee recognition programs
Job Description
Main Event is a dynamic entertainment and dining destination located in Woodbury, MN, offering a vibrant atmosphere where families and friends come together to enjoy exceptional food, engaging games, and memorable experiences. Known for its lively environment and top-notch customer service, Main Event provides a wide range of activities including bowling, laser tag, arcade games, and delicious dining options, making it a premier choice for outings, celebrations, and casual dining. The establishment prides itself on creating an inviting and seamless experience for every guest, from the moment they step in until their departure.
The Host/Hostess position at Main Event - Woodbury, MN, is a vital role that serves as the first point of contact and sets the tone for the entire guest experience. This role is available as either a full-time or part-time position, offering flexibility to accommodate various schedules. As a Host/Hostess, you will be responsible for warmly greeting guests, facilitating smooth seating arrangements, managing reservations efficiently, and maintaining an organized and welcoming front area. Your role is crucial in ensuring that guests feel valued and well attended to, which reflects the overall commitment of Main Event to exceptional hospitality.
In this position, attention to detail and a positive attitude are paramount. You will engage with guests by answering phones promptly using proper telephone etiquette, accepting and managing reservations with care, and prioritizing seating according to server availability. Handling guest concerns with professionalism and ensuring that guests are acknowledged both upon arrival and departure are key responsibilities. The ability to manage multiple tasks patiently and with grace further enhances the guest experience. You will also support your team by assisting with various duties such as preparing seating assignments before service, organizing and stocking the front area, and completing opening or closing shift tasks.
Main Event is passionate about creating a fun and friendly environment not only for guests but also within the team. Being a Host/Hostess here means playing an integral part in upholding the company’s processes and procedures while contributing to a community-focused atmosphere. This role offers an excellent opportunity to develop interpersonal skills, work in a fast-paced, team-oriented environment, and be part of a company that values positive guest interactions and employee growth. If you are enthusiastic, detail-oriented, and enjoy working with people in a lively entertainment and dining setting, Main Event - Woodbury, MN invites you to apply and join their dedicated team.
The Host/Hostess position at Main Event - Woodbury, MN, is a vital role that serves as the first point of contact and sets the tone for the entire guest experience. This role is available as either a full-time or part-time position, offering flexibility to accommodate various schedules. As a Host/Hostess, you will be responsible for warmly greeting guests, facilitating smooth seating arrangements, managing reservations efficiently, and maintaining an organized and welcoming front area. Your role is crucial in ensuring that guests feel valued and well attended to, which reflects the overall commitment of Main Event to exceptional hospitality.
In this position, attention to detail and a positive attitude are paramount. You will engage with guests by answering phones promptly using proper telephone etiquette, accepting and managing reservations with care, and prioritizing seating according to server availability. Handling guest concerns with professionalism and ensuring that guests are acknowledged both upon arrival and departure are key responsibilities. The ability to manage multiple tasks patiently and with grace further enhances the guest experience. You will also support your team by assisting with various duties such as preparing seating assignments before service, organizing and stocking the front area, and completing opening or closing shift tasks.
Main Event is passionate about creating a fun and friendly environment not only for guests but also within the team. Being a Host/Hostess here means playing an integral part in upholding the company’s processes and procedures while contributing to a community-focused atmosphere. This role offers an excellent opportunity to develop interpersonal skills, work in a fast-paced, team-oriented environment, and be part of a company that values positive guest interactions and employee growth. If you are enthusiastic, detail-oriented, and enjoy working with people in a lively entertainment and dining setting, Main Event - Woodbury, MN invites you to apply and join their dedicated team.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to communicate effectively both verbally and in writing
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Availability to work flexible shifts including evenings, weekends, and holidays
- Strong attention to detail
- Friendly and professional appearance
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Positive attitude and friendly demeanor
- Basic computer skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager, as appropriate
- Manages competing demands with patience and grace
- Ensures the guests are acknowledged when leaving the establishment
- Answers the telephone within two rings and using proper telephone etiquette
- Accepts and organizes reservations, and prioritizes reservations to accommodate guests
- Manages the wait list
- Prepares seating assignments prior to service
- Helps fellow team members when appropriate
- Upholds the company's processes and procedures
- Organizes, stocks, and cleans the front area
- Completes any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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