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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Paid training
Job Description
Applebee's - Millbury is a popular neighborhood grill and bar located in Millbury, Massachusetts, known for its welcoming atmosphere and dedication to providing excellent customer service. As part of a well-established national chain, Applebee's offers a casual dining environment where guests can enjoy a variety of American favorites, from classic appetizers and entrées to refreshing beverages. The Millbury location is committed to creating memorable dining experiences by ensuring every guest feels valued and attended to from the moment they arrive. The restaurant thrives on community connection, quality standards, and delivering friendly, professional service that keeps guests coming back. Employment opportunities... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong interpersonal skills
- Ability to stand for extended periods
- Availability to work flexible shifts
- Basic knowledge of telephone etiquette
- Positive attitude and team player mentality
Job Qualifications
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Friendly and professional demeanor
- Previous experience in hospitality or customer service preferred
- Basic computer skills for managing reservations
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings using proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the companys processes and procedures
- Organize, stock, and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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