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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.25 - $17.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement plan options
Team-oriented environment
Training and development opportunities
Job Description
Applebee's is a well-established casual dining restaurant brand known for its welcoming atmosphere, delicious menu offerings, and community-focused approach to hospitality. Serving guests in a variety of locations across the United States, Applebee's has built a reputation for creating memorable dining experiences by combining quality food with friendly service. The Cottage Grove location specifically embraces these core values by fostering a warm and inviting environment where guests are treated like family. This location is committed to providing both full-time and part-time employment opportunities, appealing to individuals who are passionate about making a positive impact in guest service and thrive in... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to multitask and manage competing priorities
- Strong communication skills
- Friendly and professional demeanor
- Basic telephone etiquette
- Availability to work full time or part time shifts
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage competing priorities
- Friendly and professional demeanor
- Basic telephone etiquette
- Ability to work well within a team
- Positive attitude and willingness to assist others
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings using proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the companys processes and procedures
- Organize, stock, and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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