Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.50 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
friendly work environment
Job Description
Applebee's - Cottage Grove is a popular neighborhood grill and bar known for offering a casual dining experience with an emphasis on community and great service. As a staple in the Cottage Grove, MN area, Applebee's prides itself on providing a welcoming atmosphere where guests can enjoy delicious food, quality drinks, and friendly hospitality. The restaurant blends classic American comfort food with a lively setting, making it a preferred destination for families, friends, and colleagues looking for a relaxed meal or a place to gather.
We are currently seeking a Host/Hostess to join our dedicated team at Applebee's - Cottage Grove. The Host/Hostess plays a critical role as the first point of contact for all guests, making them an essential ambassador of the restaurant's guest experience. This position is available on both a full-time and part-time basis, offering flexible scheduling options to suit various lifestyles. As part of the front-of-house team, the Host/Hostess manages the flow of the dining room by greeting guests warmly, managing reservations, and seating guests efficiently in alignment with server availability.
The role requires outstanding communication skills and a positive, friendly attitude to ensure each guest feels welcomed from the moment they arrive. Attention to detail is paramount as the Host/Hostess balances competing demands, organizes seating assignments, and maintains a smooth and hospitable dining environment. Responsibilities extend to answering phones promptly and professionally, managing reservation priorities, and ensuring guests receive excellent service throughout their entire visit. Additionally, the Host/Hostess supports fellow team members as needed, maintains cleanliness and organization of the front area, and performs opening and closing duties as part of the daily operation.
At Applebee's - Cottage Grove, being a Host/Hostess not only means managing logistical tasks but also contributing to a warm and inviting atmosphere that encourages guests to return. This role requires patience, grace under pressure, and a commitment to uphold the company's high standards and service procedures. If you are a team player with a positive outlook and a passion for excellent guest service, we encourage you to apply for this rewarding position where you can grow professionally in the hospitality industry while making a difference in your community.
We are currently seeking a Host/Hostess to join our dedicated team at Applebee's - Cottage Grove. The Host/Hostess plays a critical role as the first point of contact for all guests, making them an essential ambassador of the restaurant's guest experience. This position is available on both a full-time and part-time basis, offering flexible scheduling options to suit various lifestyles. As part of the front-of-house team, the Host/Hostess manages the flow of the dining room by greeting guests warmly, managing reservations, and seating guests efficiently in alignment with server availability.
The role requires outstanding communication skills and a positive, friendly attitude to ensure each guest feels welcomed from the moment they arrive. Attention to detail is paramount as the Host/Hostess balances competing demands, organizes seating assignments, and maintains a smooth and hospitable dining environment. Responsibilities extend to answering phones promptly and professionally, managing reservation priorities, and ensuring guests receive excellent service throughout their entire visit. Additionally, the Host/Hostess supports fellow team members as needed, maintains cleanliness and organization of the front area, and performs opening and closing duties as part of the daily operation.
At Applebee's - Cottage Grove, being a Host/Hostess not only means managing logistical tasks but also contributing to a warm and inviting atmosphere that encourages guests to return. This role requires patience, grace under pressure, and a commitment to uphold the company's high standards and service procedures. If you are a team player with a positive outlook and a passion for excellent guest service, we encourage you to apply for this rewarding position where you can grow professionally in the hospitality industry while making a difference in your community.
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Excellent verbal communication skills
- Ability to handle multiple tasks calmly and efficiently
- Ability to stand for extended periods
- Availability to work flexible shifts including weekends and evenings
- Basic knowledge of telephone etiquette and reservation systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Strong organizational skills
- Friendly and approachable demeanor
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager, as appropriate
- Manages competing demands with patience and grace
- Ensures the guests are acknowledged when leaving the establishment
- Answers the telephone within two rings and using proper telephone etiquette
- Accepts and organizes reservations, and prioritizes reservations to accommodate guests
- Manages the wait list
- Prepares seating assignments prior to service
- Helps fellow team members when appropriate
- Upholds the company's processes and procedures
- Organizes, stocks, and cleans the front area
- Completes any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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