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Hostess (Host) - Uptown - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $16.25
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities

Job Description

Dave and Buster's is a well-known entertainment and dining establishment that combines a full-service restaurant with a video arcade and sports bar. Located in Albuquerque, NM, Dave and Buster's offers a vibrant atmosphere where guests can enjoy a unique dining experience paired with engaging games and entertainment. The company prides itself on creating memorable experiences through excellent customer service, delicious food, and an exciting interactive environment. Recognized as a leader in the entertainment dining industry, Dave and Buster's fosters a dynamic workplace culture that values teamwork, positivity, and a commitment to quality service.

The role of Host/Hostess at Dave... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong communication skills
  • Ability to stand for extended periods
  • Friendly and approachable personality
  • Ability to handle multiple tasks efficiently

Job Qualifications

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Experience in customer service or hospitality preferred
  • Positive attitude and friendly demeanor
  • Ability to manage multiple tasks simultaneously
  • Basic computer skills
  • High school diploma or equivalent

Job Duties

  • Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
  • Escort the guests to their table
  • Communicate guest concerns to the manager, as appropriate
  • Manage competing demands with patience and grace
  • Ensure the guests are acknowledged when leaving the establishment
  • Answer the telephone within two rings and using proper telephone etiquette
  • Accept and organize reservations, and prioritize reservations to accommodate guests
  • Manage the wait list
  • Prepare seating assignments prior to service
  • Help fellow team members when appropriate
  • Uphold the company's processes and procedures
  • Organize, stock, and clean the front area
  • Complete any beginning or closing shift duties

Job Criteria

Experience

No experience required


Job Location

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