Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
uniform credit
Shoes credit
Paid vacation
Paid holidays
Paid anniversary days
Job Description
Cask & Larder is a well-established restaurant located within Orlando International Airport, known for delivering exceptional dining experiences to travelers and visitors from around the world. As a part of the airport's vibrant culinary scene, Cask & Larder emphasizes high-quality service, fresh ingredients, and a welcoming atmosphere. The restaurant combines Southern influences with contemporary American cuisine, offering guests a diverse menu with expertly crafted dishes and beverages.
The establishment prides itself on maintaining rigorous standards in food quality and customer service, making it a premier dining destination within the airport setting. Its commitment to excellence is reflected not only in its menu offerings but also in the professional and courteous staff who ensure every guest feels attended to and valued. Working at Cask & Larder means being part of a team that values collaboration, respect, and a passion for hospitality.
The role available at Cask & Larder is focused on maintaining outstanding customer service as per the brand's high standards. The position involves welcoming guests warmly, guiding them to their tables, and providing assistance throughout their dining experience. This position requires working in assigned restaurant locations as determined by management and expects individuals to be knowledgeable about the menus and floor plans. The role underscores the importance of a friendly environment where customers feel appreciated from the moment they enter until they leave.
The hourly wage for this position is $16.50, reflecting the restaurant's commitment to rewarding dedication and quality service. Additionally, employees can benefit from a comprehensive benefits package including health, dental, vision, and life insurance, a 401K plan, and a yearly credit for uniforms and shoes. Paid time off is also offered, covering vacation, holidays, and anniversary days.
Employees in this role are expected to perform a variety of duties that center around customer interaction and support for servers and other team members. This includes greeting and acknowledging guests, maintaining the host stand, answering customer questions, communicating concerns to management, and assisting in maintaining a clean and orderly environment at all times. The position demands a consistently pleasant and professional demeanor, coupled with a positive attitude that fosters a welcoming atmosphere.
This role is ideal for individuals who enjoy fast-paced environments, are proactive in addressing customer needs, and take pride in contributing to a team focused on excellence in hospitality. The restaurant also values those who can handle multiple tasks efficiently while maintaining composure, ensuring safety and cleanliness, and embodying the company’s values of integrity, honesty, and dedication. This job offers not just a position but an opportunity to grow professionally within a supportive and dynamic environment at one of the busiest airports in the country.
The establishment prides itself on maintaining rigorous standards in food quality and customer service, making it a premier dining destination within the airport setting. Its commitment to excellence is reflected not only in its menu offerings but also in the professional and courteous staff who ensure every guest feels attended to and valued. Working at Cask & Larder means being part of a team that values collaboration, respect, and a passion for hospitality.
The role available at Cask & Larder is focused on maintaining outstanding customer service as per the brand's high standards. The position involves welcoming guests warmly, guiding them to their tables, and providing assistance throughout their dining experience. This position requires working in assigned restaurant locations as determined by management and expects individuals to be knowledgeable about the menus and floor plans. The role underscores the importance of a friendly environment where customers feel appreciated from the moment they enter until they leave.
The hourly wage for this position is $16.50, reflecting the restaurant's commitment to rewarding dedication and quality service. Additionally, employees can benefit from a comprehensive benefits package including health, dental, vision, and life insurance, a 401K plan, and a yearly credit for uniforms and shoes. Paid time off is also offered, covering vacation, holidays, and anniversary days.
Employees in this role are expected to perform a variety of duties that center around customer interaction and support for servers and other team members. This includes greeting and acknowledging guests, maintaining the host stand, answering customer questions, communicating concerns to management, and assisting in maintaining a clean and orderly environment at all times. The position demands a consistently pleasant and professional demeanor, coupled with a positive attitude that fosters a welcoming atmosphere.
This role is ideal for individuals who enjoy fast-paced environments, are proactive in addressing customer needs, and take pride in contributing to a team focused on excellence in hospitality. The restaurant also values those who can handle multiple tasks efficiently while maintaining composure, ensuring safety and cleanliness, and embodying the company’s values of integrity, honesty, and dedication. This job offers not just a position but an opportunity to grow professionally within a supportive and dynamic environment at one of the busiest airports in the country.
Job Requirements
- Ability to walk and stand for long durations
- Ability to do moderate to heavy lifting (25 lbs or less)
- Ability to work scheduled hours, including weekdays, weekends, and holidays
Job Qualifications
- Demonstrated pleasant attitude and energy to ensure great customer service
- Professional demeanor, appearance, and communication skills in accordance with restaurant guidelines
- Demonstrated ability to learn food and beverage knowledge and participate in training as required
- Ability to work under pressure and multi-task in a fast-paced environment
- Ability to communicate clearly and professionally with customers and crewmembers regarding food and beverage orders and customer questions and concerns
- Ability to create a pleasant dining area for customers
- Ability to remain alert and maintain positive attitude during slow periods
- Ability to read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
- Ability to maintain a safe and clean restaurant for customers
- Knowledge and adherence to MCA policies and procedures
- Knowledge and adherence to all airport rules and regulations
- Commitment to service of customers, staff, co-workers, and management
- High integrity and honesty, work ethic, passion, and commitment
- Knowledge and commitment to safety and food sanitation
- Follow through and dependability
Job Duties
- Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining company standards, solid product knowledge and all other aspects of customer service
- Stands at entrance and welcomes guests
- Knows the menus and floor plans of the restaurant(s)
- Shows guests to their tables and presents menus
- Maintains balance with the workload of each server (seats every server section equally)
- Maintains a clean and orderly host stand
- Cleans menus and replaces damaged copies when needed
- Aids servers when necessary (to help set tables, etc.)
- Always maintains a pleasant and professional manner, including dress, speech, attitude, energy, etc
- Answers all guest questions or finds appropriate answers for guests
- Communicates customer concerns and complaints to MOD
- Performs duties with a smile and a positive attitude
- Maintains display items in a clean and orderly fashion
- Assists other crewmembers as needed
- Is aware of and alerts other crewmembers of customers’ needs
- Maintains a spotless working environment, including tabletops, bases, chairs, banquettes, TVs, glass partitions, server stations, beverage stations, table set-ups, glassware, flatware, etc
- Participates in daily side-work tasks, including but not limited to stocking glasses, linens, flatware, and condiments
- Maintains knowledge of airport, terminal, and restaurants
- offers information, recommendations, MCA, and Brand history, etc
- Maintains a clean, neat, well-groomed appearance and adheres to all uniform and appearance guidelines
- Sweeps and mops as needed
- Performs other duties and side-work as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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