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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
team environment
Job Description
Main Event Entertainment is a leading entertainment center known for offering a variety of family-friendly activities including bowling, arcade games, dining, and other interactive entertainment experiences. The Atlanta location of Main Event provides a vibrant and welcoming atmosphere where guests can enjoy memorable outings with family and friends. The company prides itself on delivering excellent customer service and creating an engaging environment that appeals to a broad audience, from children to adults looking for fun and relaxation. Main Event is known for its commitment to safety, cleanliness, and guest satisfaction, making it a favorite destination for entertainment in the Atlanta... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including evenings and weekends
- Strong communication skills
- Ability to stand for extended periods
- Basic knowledge of reservation systems or willingness to learn
- Ability to work well under pressure
- Friendly and approachable personality
Job Qualifications
- Excellent communication skills
- Ability to manage multiple tasks simultaneously
- Friendly and professional demeanor
- Experience in customer service or hospitality preferred
- Ability to work flexible hours including evenings and weekends
- Strong organizational skills
- Positive attitude and teamwork mindset
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager as appropriate
- Manage competing demands with patience and grace
- Ensure the guests are acknowledged when leaving the establishment
- Answer the telephone within two rings using proper telephone etiquette
- Accept and organize reservations and prioritize reservations to accommodate guests
- Manage the wait list
- Prepare seating assignments prior to service
- Help fellow team members when appropriate
- Uphold the companys processes and procedures
- Organize, stock, and clean the front area
- Complete any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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