Hostess (Host)

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedule

Career development opportunities

team environment

Job Description

Main Event Entertainment is a leading entertainment center known for offering a variety of family-friendly activities including bowling, arcade games, dining, and other interactive entertainment experiences. The Atlanta location of Main Event provides a vibrant and welcoming atmosphere where guests can enjoy memorable outings with family and friends. The company prides itself on delivering excellent customer service and creating an engaging environment that appeals to a broad audience, from children to adults looking for fun and relaxation. Main Event is known for its commitment to safety, cleanliness, and guest satisfaction, making it a favorite destination for entertainment in the Atlanta area.

The role of Host/Hostess at Main Event - Atlanta is a critical position as it sets the first impression guests have upon entering the establishment. This position is responsible for welcoming guests warmly, managing seating arrangements efficiently, and ensuring smooth communication between guests and staff. The Host/Hostess handles reservation management, answers phone calls promptly, and assists in organizing the front area to maintain a clean and welcoming environment. The role requires excellent interpersonal skills, patience, and a positive attitude to handle competing demands with grace. This position can be full-time or part-time, offering flexibility to accommodate different schedules. This opportunity is ideal for individuals who thrive in a fast-paced, customer-focused environment and enjoy being the face of a well-loved entertainment center. Working at Main Event also provides team members with the chance to grow within a supportive and fun workplace culture that values employee contribution and guest experience above all.

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Ability to work flexible hours including evenings and weekends
Strong communication skills
Ability to stand for extended periods
Basic knowledge of reservation systems or willingness to learn
Ability to work well under pressure
Friendly and approachable personality

Job Qualifications

Excellent communication skills
Ability to manage multiple tasks simultaneously
Friendly and professional demeanor
Experience in customer service or hospitality preferred
Ability to work flexible hours including evenings and weekends
Strong organizational skills
Positive attitude and teamwork mindset

Job Duties

Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
Escort the guests to their table
Communicate guest concerns to the manager as appropriate
Manage competing demands with patience and grace
Ensure the guests are acknowledged when leaving the establishment
Answer the telephone within two rings using proper telephone etiquette
Accept and organize reservations and prioritize reservations to accommodate guests
Manage the wait list
Prepare seating assignments prior to service
Help fellow team members when appropriate
Uphold the companys processes and procedures
Organize, stock, and clean the front area
Complete any beginning or closing shift duties