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Hostess (Host)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance

Job Description

Fogo de Chao - Scottsdale is a renowned Brazilian steakhouse that offers an authentic and upscale dining experience. Known for its exceptional hospitality, premium cuts of meat, and traditional Brazilian churrasco-style cooking, Fogo de Chao prides itself on delivering a memorable dining atmosphere where guests feel welcomed and valued. Located in Scottsdale, AZ, this establishment attracts local patrons as well as visitors seeking a unique, high-quality dining experience. The team at Fogo de Chao is dedicated to maintaining high standards of service, ambiance, and culinary excellence. The restaurant fosters a culture of respect, teamwork, and continuous improvement, making it a desirable place to work and grow in the hospitality industry.

As a Host/Hostess at Fogo de Chao - Scottsdale, you play a crucial role as the first point of contact for guests. This position is essential in setting the tone for a guest's entire dining experience through professional, friendly, and attentive interaction. Whether you work full time or part time, your responsibilities will include greeting and welcoming guests warmly, managing reservations and seating assignments, answering phones promptly with proper etiquette, and maintaining a smooth flow of guests during service times. Success in this role requires excellent communication skills, a positive attitude, and the ability to multitask effectively under pressure. Attention to detail and a commitment to upholding company processes are also key in creating a welcoming environment where guests can enjoy their meals comfortably. The position also necessitates physical stamina to stand for long periods and move quickly during busy times. Working on weekends and holidays is required, reflecting the restaurant’s busy schedule. Overall, joining the team at Fogo de Chao - Scottsdale means becoming part of a respected hospitality brand that values teamwork, guest satisfaction, and professional development. Medical, dental, and vision insurance are offered to full-time hourly employees beginning the first of the month after 60 days of employment, adding to the attractive benefits of working with this industry leader in Brazilian dining.

Job Requirements

  • Must be able to transport objects up to 25 lbs
  • Must be able to stand for long periods of time
  • Must be able to work at a quick pace
  • Must be available to work weekends and holidays
  • Eligible to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a host or hostess role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Positive attitude and team player mindset
  • Basic computer proficiency for reservation management
  • Ability to remain calm and professional under pressure

Job Duties

  • Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
  • Escort the guests to their table
  • Communicate guest concerns to the manager, as appropriate
  • Manage competing demands with patience and grace
  • Ensure the guests are acknowledged when leaving the establishment
  • Answer the telephone within two rings and using proper telephone etiquette
  • Accept and organize reservations, and prioritize reservations to accommodate guests
  • Manage the wait list
  • Prepare seating assignments prior to service
  • Help fellow team members when appropriate
  • Uphold the companys processes and procedures
  • Organize, stock, and clean the front area
  • Complete any beginning or closing shift duties

Job Criteria

Experience

No experience required


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