HOSTESS, FAST PACED, UPSCALE

Job Overview

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Compensation

Hourly
Range $15.00 - $18.00
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Benefits

Paid Time Off
flexible scheduling
Employee Discounts
Opportunities for advancement
friendly work environment

Job Description

Our upscale dining facility, located in the heart of downtown Cleveland, is renowned for its elegant atmosphere and high-quality cuisine. We pride ourselves on delivering exceptional dining experiences to our guests, combining sophisticated ambiance with excellent customer service. As a centerpiece of the citys vibrant restaurant scene, our establishment caters to a diverse clientele that values attention to detail, exemplary service, and a welcoming environment. With a focus on fine dining, we strive to create memorable moments for our patrons through impeccable hospitality and culinary excellence.

We are currently seeking an experienced Hostess to join our dedicated team. In this role, you will be the first point of contact for our guests, representing the warmth and professionalism of our restaurant. Your main responsibilities will involve greeting guests upon their arrival, managing reservations and seating arrangements, and ensuring guests feel comfortable and attended to throughout their dining experience. You will be expected to maintain a neat and polished appearance and foster a friendly and approachable demeanor at all times. This position demands excellent communication and organizational skills, as well as the ability to multitask in a fast-paced environment. Success as a Hostess with us is measured by your ability to deliver outstanding customer service that enhances guest satisfaction, promotes repeat visits, and supports the growth of our establishment's reputation.

Job Requirements

  • High school diploma or equivalent
  • Relevant hostess experience required
  • Outstanding communication skills
  • Excellent organizational and multitasking skills
  • Ability to interact with multiple types of people
  • Able to move constantly and remain on feet for long periods of time
  • Excellent personal hygiene and customer service skills

Job Qualifications

  • High school diploma or equivalent
  • Relevant hostess experience
  • Outstanding communication skills
  • Excellent organizational and multitasking skills
  • Ability to interact with multiple types of people
  • Excellent personal hygiene and customer service skills

Job Duties

  • Greets and welcomes arriving guests
  • Asks guests to hang coats or wraps, ensures coat check ticket is correct
  • Escorts customers to their tables or the waiting area
  • Takes reservations and assigns guests on the waiting list
  • Answers phone calls and customer inquiries
  • Assists restaurant staff when necessary
  • Maintains clean and organized tables, chairs, and dining sets
  • Provides menu and server information and answers any questions about the menu

Job Criteria

Experience

Mid Level (3-7 years)


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