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Host/ess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Career development opportunities
employee dining discount
401(k) Plan

Job Description

Ai Fiori is a highly-acclaimed restaurant operated by the esteemed Altamarea Group, located within the prestigious Langham New York Hotel. Known for its exceptional dining experience, Ai Fiori presents modern interpretations of cuisine inspired by the French and Italian Riviera. The establishment offers guests a unique blend of high-quality Italian cuisine and a sophisticated selection of wines and spirits, embodying a commitment to culinary excellence and refined hospitality. The restaurant’s ambiance is carefully crafted to provide an inviting and elegant atmosphere, making it a standout destination for locals and visitors seeking a memorable fine dining experience. Ai Fiori is part... Show More

Job Requirements

  • Substantive host and reservationist experience preferred
  • Genuine passion for restaurant hospitality and service
  • Energetic and friendly personality, with strong willingness and ability to work as part of a cohesive team and to support colleagues regardless of role, and a positive communication style
  • Ability to multi-task and perform in high-volume, high-intensity restaurant
  • Physical requirements include ability to handle and carry trays, smallware, equipment, or other items up to 35lbs, and to stand, walk up and down stairs, and exert well-paced mobility for extended period of time
  • Flexible schedule and open availability to meet business needs

Job Qualifications

  • Must be able to communicate with guests effectively and respectfully
  • Flexible schedule including weekends, mornings, and evenings
  • Be able to walk, stand, bend, lift, point, kneel, for long periods of time

Job Duties

  • Greet upon arrival and interact with guests in a professional, warm and courteous manner and develop guest relationships
  • Navigate reservations platform and client database proficiently
  • Exhibit knowledge of Ai Fiori's menus, culinary style and concept, reservations policies, operating hours, and other facts about the restaurants and be able to address common guest inquiries
  • Handle various guest interactions, including but not limited to reservations, confirmation calls, guest reservation requests, and pick-up/delivery requests
  • Maintain clean dining room and restaurant and adhere to all health and safety standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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