Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive salary
Training and development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
Job Description
Four Seasons Hotels and Resorts is a renowned luxury hospitality company that operates some of the most prestigious properties worldwide. Known for its exceptional service, attention to detail, and dedication to providing guests with unforgettable experiences, Four Seasons has built a reputation as a leader in the hotel and resort industry. The organization is powered by its passionate and dedicated workforce who continually strive for excellence and contribute to creating a welcoming and sophisticated atmosphere. Four Seasons embodies a company culture that values genuine care, respect, and connection with guests, residents, and partners, fostering an environment where every interaction matters. This commitment to luxury and heartfelt service defines the brand’s identity and drives its ongoing success.
At Four Seasons, the employee experience is considered key to enabling outstanding guest experiences. The company invests in world-class training programs and supports career growth and personal development, ensuring team members thrive and feel valued. The hotel chain takes pride in fostering a diverse and inclusive workplace where collaboration and mutual respect shape the daily work environment. Employees are encouraged to innovate within their roles while upholding the highest standards in hospitality.
The Four Seasons location in Fort Lauderdale represents a prime beachfront destination that reflects a modern yet timeless yacht club lifestyle. This sophisticated property blends the energy of a celebrated vacation spot with luxurious accommodations and impeccable service. Situated in a vibrant coastal city noted for its marinas, restaurants, and shopping, this location epitomizes a top-tier yachting locale.
This particular job opening is for the role of Restaurant Host/Hostess at the Fort Lauderdale Four Seasons. The Restaurant Host/Hostess is a pivotal ambassador for the property's dining experience, serving as the first point of contact for guests at the restaurant. The individual in this role is responsible for warmly greeting guests, managing guest flow by seating patrons promptly, and handling reservations and inquiries efficiently and professionally. By creating a welcoming atmosphere and attending to guest needs with attentiveness and grace, the Restaurant Host/Hostess helps cultivate an exceptional dining ambiance.
The ideal candidate will possess at least one year of experience in a high-volume hosting or hostess role, preferably within a luxury hotel or resort setting. They must demonstrate excellent personal presentation and interpersonal skills to effectively engage with guests and team members. Strong time management and multitasking abilities are essential to managing a dynamic host station during busy periods. Familiarity with computer systems like Opera and OpenTable is advantageous, supporting smooth reservation management and guest communications.
Key responsibilities in this role include seating guests according to their preferences and party size, answering telephone inquiries related to restaurant offerings and hotel services, anticipating and responding promptly to guest needs or concerns, as well as ensuring the quality and presentation of menus is consistently maintained. This position demands a positive attitude, professionalism, and the ability to work collaborate across departments to enhance the guest experience.
The role is full-time and requires flexibility to work various shifts including days, evenings, weekends, and holidays. Four Seasons offers competitive salary packages along with substantial benefits such as training and development programs, complimentary employee meals, dry cleaning services for uniforms, and accommodation opportunities at Four Seasons properties worldwide. Overall, this position offers an exciting opportunity to join a prestigious brand and contribute meaningfully to the world-class service environment that Four Seasons is known for.
At Four Seasons, the employee experience is considered key to enabling outstanding guest experiences. The company invests in world-class training programs and supports career growth and personal development, ensuring team members thrive and feel valued. The hotel chain takes pride in fostering a diverse and inclusive workplace where collaboration and mutual respect shape the daily work environment. Employees are encouraged to innovate within their roles while upholding the highest standards in hospitality.
The Four Seasons location in Fort Lauderdale represents a prime beachfront destination that reflects a modern yet timeless yacht club lifestyle. This sophisticated property blends the energy of a celebrated vacation spot with luxurious accommodations and impeccable service. Situated in a vibrant coastal city noted for its marinas, restaurants, and shopping, this location epitomizes a top-tier yachting locale.
This particular job opening is for the role of Restaurant Host/Hostess at the Fort Lauderdale Four Seasons. The Restaurant Host/Hostess is a pivotal ambassador for the property's dining experience, serving as the first point of contact for guests at the restaurant. The individual in this role is responsible for warmly greeting guests, managing guest flow by seating patrons promptly, and handling reservations and inquiries efficiently and professionally. By creating a welcoming atmosphere and attending to guest needs with attentiveness and grace, the Restaurant Host/Hostess helps cultivate an exceptional dining ambiance.
The ideal candidate will possess at least one year of experience in a high-volume hosting or hostess role, preferably within a luxury hotel or resort setting. They must demonstrate excellent personal presentation and interpersonal skills to effectively engage with guests and team members. Strong time management and multitasking abilities are essential to managing a dynamic host station during busy periods. Familiarity with computer systems like Opera and OpenTable is advantageous, supporting smooth reservation management and guest communications.
Key responsibilities in this role include seating guests according to their preferences and party size, answering telephone inquiries related to restaurant offerings and hotel services, anticipating and responding promptly to guest needs or concerns, as well as ensuring the quality and presentation of menus is consistently maintained. This position demands a positive attitude, professionalism, and the ability to work collaborate across departments to enhance the guest experience.
The role is full-time and requires flexibility to work various shifts including days, evenings, weekends, and holidays. Four Seasons offers competitive salary packages along with substantial benefits such as training and development programs, complimentary employee meals, dry cleaning services for uniforms, and accommodation opportunities at Four Seasons properties worldwide. Overall, this position offers an exciting opportunity to join a prestigious brand and contribute meaningfully to the world-class service environment that Four Seasons is known for.
Job Requirements
- At least 1 year of high-volume host/hostess experience
- Excellent personal presentation and interpersonal skills
- Strong time management skills
- Willingness to work in a fast-paced environment
- Ability to operate computer equipment
- Knowledge of Opera and OpenTable preferred
- Excellent communication skills
- Ability to lift, carry, and move up to 10 lbs
- US work authorization is required
Job Qualifications
- At least 1 year of high-volume host/hostess experience, preferably in a luxury hotel or resort
- Excellent personal presentation and interpersonal skills
- Strong time management skills including ability to multi-task, set priorities, and adjust to changing conditions
- Willingness to work in a fast-paced environment
- Ability to operate all computer equipment necessary to perform the job
- Knowledge of Opera and OpenTable preferred
- Excellent communication and interpersonal skills
- Ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
- Ability to lift, carry, and move up to 10 lbs
Job Duties
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference
- Answer telephones to take guest reservations or provide information regarding the restaurant or any other hotel service
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
- Inspect and maintain menus to ensure quality, condition and appearance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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