Job Overview

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Employment Type

Hourly
moneybag

Compensation

Hourly
Exact $41.20
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Benefits

Medical insurance
Dental Insurance
Training and Development
Complimentary accommodation
Employee Meals
Pre-tax commuter program
Retirement Plan
gym discount
Parking discount

Job Description

Four Seasons is a globally recognized leader in luxury hospitality, driven by a passionate team dedicated to delivering exceptional guest experiences through genuine care and commitment. Founded on the principle that the best way to serve guests is by creating a world-class employee experience, Four Seasons emphasizes respect, inclusion, and personal growth within its workforce. With properties worldwide, the company prides itself on consistently providing luxurious accommodations and impeccable service that cater to the needs of discerning travelers. The Four Seasons brand is synonymous with excellence, innovation, and a deep understanding of its clientele, ensuring every stay is memorable and meaningful.

Located in the heart of Manhattan’s prestigious Billionaires' Row, the Four Seasons Hotel New York stands as a landmark of sophistication and luxury. Designed by the acclaimed architect I.M. Pei, this modern-deco hotel offers guests stunning views of Central Park and the city skyline. The hotel boasts 368 spacious guest rooms and suites, many featuring sun-filled spaces and some of the largest layouts in Manhattan, all designed to ensure an unparalleled experience of comfort and elegance. Its prime location between Park Avenue and Madison Avenue places guests mere steps from premier shopping, dining, and cultural attractions.

The Four Seasons Hotel New York is a proud recipient of the AAA Five Diamond and Forbes Five Star distinctions, maintaining its status as one of the world's finest hotels. The property attracts an international and high-profile clientele, providing an environment where exclusivity meets genuine hospitality. As a Garden Host/Hostess, you will be a pivotal part of this experience, welcoming guests with warmth and professionalism, managing reservations, and coordinating seating arrangements efficiently. This role requires a passion for excellence and enthusiasm for maintaining high service standards, all while adhering to Four Seasons’ policies and values.

Compensation for this position is $41.20 hourly, reflecting the premium service expectations of the hotel. Beyond monetary rewards, employees benefit from comprehensive medical and dental plans, robust training and development programs, and the opportunity to experience other Four Seasons properties through complimentary accommodations. Employees also enjoy benefits such as complimentary meals, a pre-tax commuter program, 401k retirement plans, gym and parking discounts, and more. These benefits underscore the company’s dedication to its team members’ well-being and professional growth.

Working at Four Seasons Hotel New York means joining a diverse and inclusive team where every individual is encouraged to thrive. The hotel is an Equal Opportunity, Affirmative Action employer, actively promoting diversity by welcoming minorities, women, veterans, and individuals with disabilities to apply. Join a brand that not only values luxury hospitality but also invests deeply in cultivating a meaningful, rewarding, and sustainable career for its employees. Experience what it means to be part of a world-class team making a lasting impression on guests from around the globe.

Job Requirements

  • High school diploma or equivalent
  • Previous hospitality or customer service experience preferred
  • Strong communication skills
  • Ability to handle stressful situations professionally
  • Excellent organizational skills
  • Positive attitude and enthusiasm for guest service
  • Availability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a hospitality or customer service role preferred
  • Strong communication and interpersonal skills
  • Ability to remain calm under pressure
  • Excellent organizational abilities
  • Friendly and approachable personality
  • Commitment to delivering exceptional guest experiences

Job Duties

  • Greet and seat guests with a welcoming and professional demeanor
  • Coordinate guest reservations and manage the seating chart efficiently
  • Respond promptly and courteously to guest inquiries and requests
  • Ensure compliance with all Four Seasons policies and service standards
  • Collaborate with the restaurant and service teams to optimize guest flow
  • Maintain a clean and organized host/hostess station
  • Provide exceptional customer service to exceed guest expectations

Job Criteria

Experience

No experience required


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