Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Part-time employment
flexible scheduling
Opportunity to gain hospitality experience
Team-oriented work environment
Employee Discounts
Training and development opportunities
Safe and clean workplace

Job Description

Located in the bustling city of Las Vegas, NV, this reputable restaurant is renowned for delivering an exceptional dining experience characterized by friendly service, high standards, and a welcoming atmosphere. As a part-time member of the team, you will contribute significantly to creating a positive first and lasting impression for every guest who walks through the door. This establishment prides itself on its commitment to excellence and invites individuals who are passionate about hospitality to join their dynamic team. The restaurant is dedicated to maintaining a clean, organized, and professional environment where every guest feels valued and eager to return.

The role of Host/Hostess is pivotal in maintaining the flow and pace of service, acting as the guests' first point of contact and the final warm send-off. Employment is part-time with a competitive hourly wage of $10.00, designed to provide flexibility to those balancing other commitments while gaining valuable experience in the hospitality field. This position involves greeting and seating guests promptly, managing reservations and waiting lists, and ensuring a smooth dining experience from arrival to departure.

The Host/Hostess must uphold a cheerful and courteous demeanor, maintain a clean and professional image, and possess strong communication skills to interact effectively with guests, servers, and management. Key responsibilities include escorting guests to their tables, arranging special accommodations such as booster seats or high chairs, and keeping the host station and foyer clean and orderly. Additionally, the role requires attending shift meetings, handling telephone inquiries promptly, and addressing any guest concerns by notifying management immediately. The ability to stay calm, professional, and helpful in potentially stressful situations such as dealing with unhappy guests is critical.

This position demands physical stamina, as the host/hostess must be able to stand and walk throughout the 6-8 hour shift, perform light physical tasks such as reaching, bending, stooping, and wiping. The job requires proficiency in operating the Table Reservation System and fluency in English to communicate clearly with guests. Commitment to punctuality and teamwork is essential to foster a cooperative and harmonious work environment. Health cards are mandatory, ensuring compliance with health and safety standards.

Overall, this position offers an excellent opportunity for individuals seeking part-time employment in a fast-paced, customer-focused setting with the potential for professional growth within a prominent Las Vegas restaurant. Joining this team means becoming part of a collective effort to deliver memorable dining experiences through attention to detail, exceptional service, and a genuine passion for hospitality.

Job Requirements

  • Must be dressed neatly and well groomed in company approved uniform at all times
  • Must be able to operate Table Reservation System
  • Must be able to calmly respond to angry guests
  • Stands during entire 6-8 hour shift
  • Must be able to read menus to sight-impaired guests
  • Must be able to reach, bend, stoop and wipe
  • Must be able to respond clearly to guests’ requests
  • Must be able to hear well amongst loud background noise
  • Health cards are required
  • Must be able to read, write and speak English

Job Qualifications

  • Previous experience in a customer service or hospitality role preferred
  • Ability to operate Table Reservation Systems
  • Strong verbal communication skills in English
  • Ability to handle stressful guest interactions effectively
  • Strong interpersonal skills and team collaboration
  • Neat personal appearance and adherence to uniform standards

Job Duties

  • Greet and seat guests in a friendly and courteous manner as quickly as possible
  • Maintain a cheerful and courteous disposition with a neat and professional image
  • Assist guests while on a waiting list and manage reservation responsibilities
  • Escort guests to designated tables by rotation and present menus
  • Arrange for booster seats or high chairs as needed
  • Attend shift meetings on time and notify managers of any unhappy guests
  • Keep foyer and host station clean and well organized
  • Perform shift change and closing duties
  • Answer telephone promptly and handle guest inquiries
  • Communicate clearly with servers, bussers, and management
  • Respond calmly to angry guests and escalate issues to management
  • Maintain favorable working relationships with all employees
  • Notify management immediately of special occurrences

Job Criteria

Experience

No experience required


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