Host/ess

Royal Palm South Beach Miami is an iconic beachfront hotel situated at the vibrant intersection of Collins Avenue and Ocean Drive, a prime location that offers direct access to pristine white-sand beaches, the oceanfront boardwalk, and Miami Beach's rich cultural, dining, and entertainment experiences. Currently undergoing a transformative $110 million renovation, this landmark property is set to reopen in 2026, reimagined as a premium lifestyle hotel designed for high-impact meetings, incentive travel, lifestyle-driven gatherings, and unforgettable group experiences. Rising 17 stories above the shoreline, the hotel will feature 404 thoughtfully redesigned guestrooms and 20,000 square feet of flexible indoor and outdoor event spaces, blending the nexus of business and leisure in a dynamic, design-forward environment.

Being part of Royal Palm during this exciting reopening phase means contributing to a bold new vision that will redefine the guest experience and hospitality culture in South Beach. Team members will play a significant role in shaping this guest experience and in fostering a collaborative, creative, and elevated culture of hospitality. This is a rare career opportunity to join an iconic brand at a moment of transformation where your passion for lifestyle hospitality and commitment to growth will be highly valued.

In this role as Host/Hostess, you will be the charismatic and customer-oriented individual who creates a warm and welcoming atmosphere from the very moment guests arrive. You will bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist guests, ensuring every visitor feels special and well cared for. Your ability to thrive in a fast-paced, guest-centric environment will be essential as you coordinate seating arrangements, provide menus, answer questions, and work closely with the kitchen and serving staff to deliver timely and outstanding service.

Responsibilities extend beyond seating guests: you will assist with managing reservations and waiting lists, maintain an organized hostess station, handle guest inquiries, and resolve any issues with professionalism and service excellence. This role offers the chance to be the first impression guests have of this newly reimagined hotel, empowering you to make each interaction memorable and contribute directly to the hotel's reputation for premium hospitality.

Joining Davidson Hospitality Group means becoming part of a larger family known for its award-winning, entrepreneurial management style that blends the breadth and skill of a large company with the personalized service of a boutique firm. Davidson is trusted by prestigious brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, and provides a rich benefit program designed to support the well-being and growth of its team members. These benefits include multiple tiers of medical coverage, dental and vision plans, telehealth services, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

This role is suitable for individuals who hold at least a high school diploma or equivalent, have prior experience in customer service—preferably within a restaurant or hospitality setting—and possess excellent communication, organizational, and multitasking skills. Flexibility to work evenings, weekends, and holidays is necessary to meet the dynamic demands of this vibrant hospitality environment.

By joining Royal Palm South Beach Miami as a Host/Hostess, you will be entering a period of renaissance for the hotel and have the opportunity to grow your career in an environment that values creativity, collaboration, and delivering unforgettable guest experiences. If you are passionate about hospitality, customer service excellence, and being part of a landmark reopening, this position offers an exciting and fulfilling career path.