Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid training
Free Employee Meal
Generous dining discounts
Annual employee appreciation event
Career development opportunities

Job Description

M Crowd Restaurant Group is a thriving collection of boutique restaurants known for their dedication to quality, innovation, and exceptional service. Founded with a passion for creating unique dining experiences, M Crowd has grown from its humble beginnings in 1991 with Mi Cocina, an upscale Tex-Mex pioneer that started in a modest 12-table space in Dallas, Texas. Since then, M Crowd has expanded to include other popular concepts such as Taco Diner, a vibrant Mexican food sensation, and The Mercury, a fine dining establishment. Each restaurant reflects the company's commitment to serving fresh, high-quality food complimented by warm, respectful service, which has cultivated a loyal community of guests and a strong reputation in the restaurant industry.

M Crowd Restaurant Group is much more than a collection of eateries; it is a culinary family that values respect, community, and continuous growth. Their mission is to WOW guests through extraordinary service, fresh and quality food, and an inviting environment that makes every guest feel like family. Their vision is to become a legendary restaurant company recognized by guests as a familial and welcoming presence in their dining lives. The culture at M Crowd is founded on a principle they call "Familia and Respect," which emphasizes respect for each other, for guests, for the food, the company, and oneself. This positive and inclusive culture makes M Crowd stand out as an employer in the restaurant industry.

The role of Host/Hostess at M Crowd provides a unique opportunity to be the first and last friendly face guests see during their dining experience. The main responsibility is to greet guests promptly upon arrival, setting the tone for their visit with a warm and welcoming attitude. Hosts and Hostesses are tasked with seating guests efficiently, professionally presenting menus, and ensuring all guests feel valued throughout their stay. This role is critical in delivering the company's promise of extraordinary service and creating a memorable dining experience.

M Crowd offers a supportive work environment with flexible full-time and part-time schedules to accommodate different lifestyles. Competitive pay paired with annual reviews and merit increases motivates employees to grow within the company. Benefits such as health insurance, free company apparel, paid training, and free employee meals demonstrate M Crowd’s commitment to staff welfare. The company also fosters career development through fast-track career paths into management roles, making it an ideal place for individuals looking to build a long-term career in hospitality.

Aside from internal growth, M Crowd values its employees’ enjoyment outside work by offering generous dining discounts at their restaurants and special discounts on entertainment options like theme parks, movie theaters, and live shows. The annual employee appreciation events further illustrate the company’s appreciation for their team. Hosting at M Crowd is not just a job; it's a gateway to a rewarding career in the hospitality sector that combines personal growth with a strong sense of community and respect.

Job Requirements

  • Minimum 17 years of age
  • Authorization to work in the US
  • Food handlers certification
  • TABC certification
  • Ability to work flexible full-time or part-time schedules
  • Team player with a positive attitude
  • Strong hospitality heart

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer-facing role is a plus
  • Strong interpersonal and communication skills
  • Ability to maintain composure in busy settings
  • Basic knowledge of hospitality and restaurant operations
  • Food handlers certification is advantageous
  • TABC certification is preferred

Job Duties

  • Greet guests promptly and warmly upon arrival
  • Seat guests efficiently and professionally
  • Present menus to guests in a courteous manner
  • Maintain a friendly and welcoming attitude at all times
  • Manage guest waitlists and reservations
  • Communicate effectively with service staff
  • Ensure the dining area entrance is clean and organized

Job Criteria

Experience

Entry Level (1-2 years)


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