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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Commuter Benefits
Job Description
European Watch Company is a prestigious retail business located at 137 Newbury Street in the vibrant city of Boston, Massachusetts. Renowned for its exceptional service and deep expertise in fine watches, the company has established itself as a trusted destination for luxury timepieces. The business offers an extensive collection of high-end watches, featuring renowned brands that appeal to discerning clients who appreciate craftsmanship, style, and precision. European Watch Company prides itself on cultivating a welcoming and sophisticated environment where clients feel valued and respected, encouraging long-term relationships built on trust and personalized service.
The company’s commitment to excellence exten... Show More
The company’s commitment to excellence exten... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- strong communication skills
- ability to multitask effectively
- professional appearance and demeanor
- reliability and punctuality
- willingness to work on-site full-time
Job Qualifications
- strong interpersonal skills
- excellent communication abilities
- exceptional customer service skills
- professional demeanor
- excellent phone etiquette
- ability to work in a fast-paced luxury retail environment
- previous customer-facing experience beneficial
Job Duties
- greet guests warmly upon arrival
- manage reservations and maintain an organized booking system
- provide exceptional customer service throughout the client’s visit
- assist with client inquiries both in-person and via phone
- coordinate with the sales team to ensure seamless customer interactions
- maintain a professional and welcoming atmosphere in the boutique
- support other staff members with general administrative tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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