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IHOP logo

Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.48 - $15.00
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Work Schedule

Rotating Shifts
Flexible
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Benefits

competitive pay
Flexible Hours
Extensive Training
Real Advancement Opportunities

Job Description

IHOP has been a cherished restaurant brand since 1958, known for creating welcoming environments where people connect over delicious breakfast meals, enjoy casual dining breaks, and gather before or after events. With its long-standing reputation, IHOP is recognized for not just its signature menu but also its friendly atmosphere where guests are greeted with smiles. The company culture is deeply invested in providing positive dining experiences, highlighted by smiley faces that have become a staple feature in their branding and customer interactions. As a beloved part of many communities, IHOP offers a dynamic workplace for individuals who thrive on hospitality... Show More

Job Requirements

  • Good communication skills
  • able to lift 25-50 pounds
  • capable of standing for up to 8 hours
  • able to perform motions including pushing, pulling, stretching and continuous bilateral use of fingers and wrists
  • prior experience as a host is a plus
  • ability to multitask effectively
  • willingness to work flexible shifts
  • must be a team player
  • responsible handling of money transactions

Job Qualifications

  • Prior experience as a host is a plus
  • strong teamwork and communication skills
  • ability to handle money transactions responsibly
  • excellent multitasking and quick decision-making skills
  • flexibility to work in shifts
  • dedicated team player
  • strong interpersonal skills to provide exceptional customer experience

Job Duties

  • Greeting guests promptly and with a smile
  • seating and escorting guests to their tables
  • opening doors for guests arriving and departing
  • accommodating special guest needs such as boosters, highchairs, and disabilities
  • processing To-Go and delivery orders accurately
  • managing the wait list during busy times
  • providing menu recommendations and additional information
  • upselling additional products when appropriate
  • taking orders using order software, slips, or by memorization
  • communicating order details clearly to kitchen staff
  • delivering food and beverages to outside guests in a timely manner
  • cleaning and maintaining the appearance of the restaurant
  • providing exceptional customer service and ensuring a positive dining experience

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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