Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Flexible work schedule
meal discounts
Clothing discounts
Free birthday meal
Holiday pay
rewards program
Referral program
Career growth opportunities
Healthcare options
Prescription options

Job Description

Fricker's is a vibrant and guest-focused restaurant known for its commitment to providing exceptional dining experiences in a lively atmosphere where fun, food, sports, and spirits come together. Established as a community favorite, Fricker's combines great service, a welcoming environment, and a dedication to quality to ensure every visit is memorable. The restaurant thrives on its strong team culture and values employees who are enthusiastic, dedicated, and team players ready to contribute to a positive dining experience for all guests. Fricker's hosts a diverse clientele and offers a fast-paced, energetic workplace where employees receive continuous support, coaching, and career development opportunities.

As a hostess/greeter at Fricker's, you play a crucial role as the first and last point of contact for guests during their visit. This position requires an outgoing and friendly individual who takes pride in making a great first impression and ensuring guests leave satisfied and eager to return. Your daily responsibilities will include greeting guests warmly upon arrival, informing them about specials and events, managing waitlists, seating guests, bussing tables, assisting servers, handling carry-out orders via the POS system, and collaborating with management to create a seamless dining experience. You will also be responsible for answering phones, processing orders accurately, processing payments, and suggestive selling to enhance guest satisfaction and restaurant sales.

Fricker's emphasizes a positive attitude, professional appearance, flexibility, and a commitment to continuous learning and development as key traits for success in this role. The restaurant provides ongoing training and honest feedback to support your growth and ensure you have the knowledge and skills needed to excel. The company culture encourages having fun while maintaining high standards of service and hospitality. Benefits include a flexible work schedule, meal and clothing discounts, holiday pay, a rewards and referral program, career growth opportunities, and healthcare options for eligible employees. Reliable transportation and legal authorization to work in the United States are necessary. If you are passionate about hospitality and enjoy working in a team-oriented environment that values enthusiasm and dedication, Fricker's invites you to join their vibrant team and be part of a dynamic dining experience.

Job Requirements

  • Must have reliable transportation
  • Must be able to work various shifts
  • Must be authorized to work in the United States
  • Positive attitude
  • Proper uniform and professional appearance
  • Flexibility to adapt to changing work schedules
  • Commitment to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic knowledge of POS systems
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Team player attitude

Job Duties

  • Greeting guests as they arrive and informing them of specials and events
  • Thanking guests as they leave and inviting them back
  • Managing a waiting list
  • Seating guests
  • Bussing tables
  • Assisting servers
  • Answering phone calls and entering carry out orders into the POS system
  • Suggestive selling
  • Ensuring orders are correct and handling money
  • Assisting servers and managers throughout the dining room
  • Making sure that every guest leaves happy

Job Criteria

Experience

No experience required


Job Location

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