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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.86
Work Schedule
Standard Hours
Flexible
Benefits
Meal
room discount
Restaurant discount
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k
Early wage access
Job Description
Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. As Minnesota's first Hilton Tapestry Collection hotel, The Lofton Hotel distinguishes itself by combining classic hospitality with contemporary sophistication, making it a premier destination for travelers, locals, and business professionals alike. The hotel prides itself on delivering personalized guest experiences, luxurious accommodations, and state-of-the-art facilities, all set within a dynamic urban environment that celebrates arts, culture, and entertainment.
As part of the Marcus Hotels & Resorts family, which boasts a rich 60-ye... Show More
As part of the Marcus Hotels & Resorts family, which boasts a rich 60-ye... Show More
Job Requirements
- Ability to read, speak, and write the English language
- ability to remember and promote menu items
- ability to handle customer complaints positively
- ability to interact professionally with adults and children
- maintain clean and organized environment
- ability to use POS system
- handle computerized reservation system
- flexible schedule preferred
- no prior experience required
- prior hospitality experience preferred
- cash handling experience preferred
Job Qualifications
- Ability to read, speak, and write English to comprehend guest requests and reservations
- ability to memorize and promote menu items
- effective customer complaint handling skills with empathy and proactive solutions
- professional interaction with adults and children
- ability to operate POS systems
- experience with computerized reservation systems
- flexible schedule preferred
- prior hospitality experience preferred
- cash handling experience preferred
Job Duties
- Meet and greet guests as they arrive
- gather guest information such as name and check reservations or log them in
- politely escort guests to tables and provide menus and wine lists
- inform guests of specials and server assignments
- record and manage restaurant reservations and special functions
- act as cashier for the dining room
- thank guests graciously and invite them to return
- assist with banquet event orders and set up
- maintain cleanliness and sanitation of the restaurant area and uphold personal hygiene
Job Criteria
Experience
No experience required
Job Location
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