Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Job Description
The Club is a prestigious private establishment that offers an exclusive and high-quality dining experience to its members and their guests. Known for its impeccable service standards and elegant ambiance, the Club aims to provide a welcoming and seamless environment where members can enjoy exceptional cuisine and hospitality. The Club prides itself on its commitment to excellence and the continuous pursuit of enhancing the overall experience for everyone who walks through its doors. As a distinguished hospitality venue, the Club employs a team of dedicated professionals who are passionate about delivering superior service and maintaining the highest standards of guest satisfaction.
The Hostess role at the Club is a key position responsible for managing the dining room operations to ensure a smooth and enjoyable experience for all members and guests. This role involves greeting members warmly, handling reservations efficiently, and overseeing the seating arrangements to maximize comfort and service efficiency. Beyond these core responsibilities, the Hostess acts as a vital communication link between the front-of-house team and the members, anticipating their needs and providing assistance wherever necessary. The Hostess is expected to uphold the Club's mission and values by delivering service with a smile, embodying hospitality excellence at every interaction.
In this role, the Hostess manages the flow of traffic in dining areas, maintains the cleanliness and current state of menus, and supports the serving team by replenishing items such as bread, butter, and water. Additional duties include preparing the dining room for service, participating in pre-meal briefings, and maintaining an inviting hostess stand. The position demands an individual who is organized, attentive, and able to adapt to a dynamic environment, coupled with strong interpersonal skills to ensure every member feels valued and welcomed. The work schedule requires flexibility, including the possibility of overtime and varying shifts, with physical demands such as standing for long periods and occasional lifting. This full-time position offers an excellent opportunity to join a distinguished private club and contribute to delivering impeccable dining experiences that exceed member expectations.
The Hostess role at the Club is a key position responsible for managing the dining room operations to ensure a smooth and enjoyable experience for all members and guests. This role involves greeting members warmly, handling reservations efficiently, and overseeing the seating arrangements to maximize comfort and service efficiency. Beyond these core responsibilities, the Hostess acts as a vital communication link between the front-of-house team and the members, anticipating their needs and providing assistance wherever necessary. The Hostess is expected to uphold the Club's mission and values by delivering service with a smile, embodying hospitality excellence at every interaction.
In this role, the Hostess manages the flow of traffic in dining areas, maintains the cleanliness and current state of menus, and supports the serving team by replenishing items such as bread, butter, and water. Additional duties include preparing the dining room for service, participating in pre-meal briefings, and maintaining an inviting hostess stand. The position demands an individual who is organized, attentive, and able to adapt to a dynamic environment, coupled with strong interpersonal skills to ensure every member feels valued and welcomed. The work schedule requires flexibility, including the possibility of overtime and varying shifts, with physical demands such as standing for long periods and occasional lifting. This full-time position offers an excellent opportunity to join a distinguished private club and contribute to delivering impeccable dining experiences that exceed member expectations.
Job Requirements
- High school diploma or equivalent
- experience in a similar role or industry is preferred
- strong interpersonal and communication skills
- well-developed problem-solving abilities
- ability to work flexible shifts and overtime
- ability to lift, push or pull up to 25 pounds
- capability to stand, walk, and bend frequently throughout the shift
Job Qualifications
- High school diploma or equivalent
- experience in a similar role or industry is a plus
- strong people-oriented skills
- well-developed problem-solving skills and ability to develop conceptual alternatives
- ability to seek out new methods and incorporate them into existing practices
- ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies, and procedures
- punctual and reliable
- flexibility to work varying shifts and overtime if necessary
Job Duties
- Takes reservations and assists in organizing tables and room layout according to reservations
- greets and seats members as they arrive to the Club and brings menus to them
- assists servers and bussers with anything they need such as bread, butter, water, reset tables
- directs flow of traffic both to dining rooms and other areas of the Club
- maintains all menus, ensuring they are clean and current
- thanks members and guests and invites them to return
- keeps mint jars stocked for members
- keeps hostess stand and surrounding area clean
- performs clean-up and closing duties as assigned by manager
- attends pre-meal meetings as requested by the Food and Beverage Manager or Manager on Duty
- follows the Club's mission and values, including providing the best quality service possible
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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