Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Employee Discounts
flexible schedule
Free Food
free snacks

Job Description

Amen Street Fish & Raw Bar is a vibrant dining establishment located in the heart of downtown Charleston. Renowned for its commitment to serving fresh, locally sourced, sustainable seafood, Amen Street Fish & Raw Bar is a haven for seafood lovers who appreciate quality and authenticity. Their Raw Bar is a centerpiece of their menu, offering an extensive selection of oysters sourced from local suppliers and esteemed providers along the East Coast. In addition to oysters, the daily offerings include local clams, tuna carpaccio, and shrimp ceviche, making it a dynamic and flavorful destination. This restaurant proudly supports Charleston's local fishing industry by featuring fresh fish and a menu that evolves seasonally to highlight the best in local seafood options including oysters, clams, shrimp, and more.

The role of Host/Hostess at Amen Street Fish & Raw Bar is an exciting opportunity for someone who thrives in a fast-paced, guest-focused environment. As the initial point of contact, the Host/Hostess is pivotal in setting the tone for an exceptional dining experience. This position requires a friendly, outgoing, and professional individual with excellent communication skills and a positive attitude. The Host/Hostess will be responsible for greeting guests warmly and promptly, managing the waitlist and seating chart efficiently to ensure smooth table turnover, and escorting guests to their tables while providing menus. Maintaining the organization and cleanliness of the host stand and assisting with bussing, cleaning, and resetting tables are essential parts of the daily duties.

The ideal candidate is expected to communicate effectively with servers and management to ensure seamless service flow and to handle guest concerns with professionalism and care. Additional responsibilities include answering phone calls, managing reservations, and being knowledgeable about the restaurant's comprehensive menu including lunch, dinner, bar beverage, and kid's menus. The Host/Hostess must be adaptable, open to helping with other roles in the restaurant as needed, but most importantly, must consistently provide excellent customer service. This full-time role offers an hourly wage ranging from $14.00 to $20.00, reflecting experience and performance. Flexible scheduling benefits those seeking work-life balance in a dynamic hospitality setting. Joining Amen Street Fish & Raw Bar means becoming part of a dedicated team focused on remarkable customer experiences and culinary excellence in Charleston's thriving dining scene.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong communication skills
  • Ability to multi-task and prioritize in a busy environment
  • Professional appearance and demeanor
  • Flexible schedule including availability nights, weekends and holidays

Job Qualifications

  • Previous customer service or hospitality experience preferred
  • Excellent interpersonal and communication skills
  • Ability to multi-task in a fast-paced environment
  • Professional appearance and demeanor
  • Flexible availability including nights, weekends and holidays

Job Duties

  • Greet guests promptly and warmly as they arrive
  • Manage the waitlist and seating chart to ensure efficient table turnover
  • Escort guests to their tables and provide menus
  • Maintain cleanliness and organization of the host stand
  • Buss, clean and properly reset tables
  • Communicate with servers and management to ensure smooth operations
  • Assist in resolving guest concerns with professionalism and care
  • Answer phone calls, take reservations, and answer questions
  • Be knowledgeable in all menus including lunch, dinner, bar beverage menu, kid's menu
  • Help with other positions in the restaurant as needed
  • Provide excellent customer service

Job Criteria

Experience

Entry Level (1-2 years)


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