Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Opportunities for advancement
Team-oriented work environment
Job Description
Black Bear Diners is a well-established restaurant chain that has been proudly serving Good Old Fashioned Family Food since 1995. Known for its hearty homemade meals, generous portions, and genuine, friendly service, Black Bear Diners has built a strong reputation as a fun, family-friendly dining destination. The concept focuses on creating a welcoming atmosphere where guests can enjoy classic comfort food while experiencing exceptional hospitality. The company values its employees and aims to foster a positive, engaging work environment where teamwork and guest satisfaction are paramount. Black Bear Diners embraces a culture of caring and respect, making it a preferred... Show More
Job Requirements
- Ability to work flexible hours including nights, weekends, and holidays
- ability to stand for long periods on hard surfaces
- capability to lift up to 50 pounds frequently
- ability to bend, stoop, squat and reach above waist, chest and shoulder level
- ability to maintain a patient and enthusiastic attitude
- good sense of humor
- ability to multitask and remain calm under pressure
- comply with company appearance and uniform standards
- manual dexterity required for handling and pushing
- willingness to perform cleaning and stocking duties throughout the shift
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in a restaurant or hospitality setting is an asset
- excellent interpersonal and communication skills
- ability to multitask and work well under pressure
- friendly and professional demeanor
- basic knowledge of point-of-sale systems
- ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Greet all arriving guests warmly and promptly
- accommodate special seating requests for guests whenever possible
- seat guests based on guest preferences and balancing of customer flow in service stations
- record guest names and number of people in party when immediate seating is limited
- provide guests with estimated waiting time
- call out name and number of party when tables become available
- upon seating, offer guests a menu
- inspect table for proper presentation and completeness
- relay messages to servers as needed
- maintain clean entrance, lobby, dining room, and restrooms
- assist servers in maintaining and stocking service stations
- transport bus tubs with dirty dishes to dish room if dish machine is needed
- clean and reset tables promptly
- clean chairs, booths, and surrounding carpet
- take food and beverage orders from guests requesting take out service and enter orders in point-of-sale system
- process payments correctly and efficiently
- close checks
- thank guests for their visit and invite them to return
- perform side work at the start and end of each shift as assigned
- be available to fill in as needed to ensure smooth and efficient operation of the restaurant
Job Location
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