Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
Referral Bonus Program
Discounted Casino bus tickets
EcoPass
Hot meals
Discounts on Starbucks, Ara Spa, and food outlets
Colorado gaming license reimbursement
hotel discounts
Education reimbursement program
scholarship program
Career development opportunities
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating 43 destinations across North America. With additional offerings including online sports betting and iCasino via theScore Bet Sportsbook and Casino, PENN Entertainment has positioned itself as an industry leader. The company not only focuses on delivering exceptional entertainment but also upholds core values such as diversity and sustainability, benefiting our community, team members, vendors, and the environment. The organizational culture is vibrant, dynamic, and fast paced, supporting employees who thrive on enthusiasm and a passion for helping others have fun. At PENN Entertainment, employees can expect a supportive work environment where career growth is prioritized, and where wellness programs are available to enhance financial, physical, and mental well-being.
Ameristar Casino Resort Spa, a part of PENN Entertainment, offers an exciting array of opportunities for team members aged 18 and older across all positions, including gaming roles which require candidates to be at least 21 years old for certain roles such as Beverage Server, Barback, and Bartender. Employment with Ameristar Casino Resort Spa includes a comprehensive benefits package effective from day one, featuring medical, dental, vision, life insurance, and short-term disability for full-time employees. Additional benefits include a $700 referral bonus program, discounted casino bus tickets, an EcoPass for public transportation, hot meals served monthly by leadership, and discounts on multiple services and amenities such as Starbucks, Ara Spa, food outlets, hotel stays at all 43 PENN properties, and reimbursement for Colorado gaming licenses after 90 days of employment. Career development is actively supported through education reimbursement programs and annual scholarships, ensuring a culture of continuous learning and advancement.
The role of the Restaurant Supervisor/Manager represents a critical leadership position within the resort's vibrant hospitality environment. This role demands vigilance and the ability to ensure the smooth flow of restaurant operations, often stepping in during the absence of restaurant supervisors or managers. Core responsibilities include receiving payments from customers using various methods, managing billing via point-of-sale (P.O.S.) systems or adding machines, handling cash transactions correctly, and issuing receipts. The position also entails greeting and seating patrons, managing the assignment of stations to servers and bussers, and maintaining service quality and standards at all times. Troubleshooting and resolving guest concerns professionally while adhering to Ameristar's service standards is essential. Effective communication skills are paramount, as is a friendly, outgoing demeanor to foster a welcoming environment. Answering guest inquiries and telephone calls professionally rounds out the daily tasks.
The position offers an hourly wage ranging from $17.00 to $20.00, reflecting the candidate's relevant knowledge, skills, and experience. This salary is part of a competitive Total Rewards package that includes wellness initiatives and the potential for performance bonuses, ensuring team members feel valued and motivated. PENN Entertainment champions equal employment opportunities and embraces workplace diversity, making it a welcoming place for a broad range of applicants seeking to contribute to and grow within the entertainment and hospitality industries.
Ameristar Casino Resort Spa, a part of PENN Entertainment, offers an exciting array of opportunities for team members aged 18 and older across all positions, including gaming roles which require candidates to be at least 21 years old for certain roles such as Beverage Server, Barback, and Bartender. Employment with Ameristar Casino Resort Spa includes a comprehensive benefits package effective from day one, featuring medical, dental, vision, life insurance, and short-term disability for full-time employees. Additional benefits include a $700 referral bonus program, discounted casino bus tickets, an EcoPass for public transportation, hot meals served monthly by leadership, and discounts on multiple services and amenities such as Starbucks, Ara Spa, food outlets, hotel stays at all 43 PENN properties, and reimbursement for Colorado gaming licenses after 90 days of employment. Career development is actively supported through education reimbursement programs and annual scholarships, ensuring a culture of continuous learning and advancement.
The role of the Restaurant Supervisor/Manager represents a critical leadership position within the resort's vibrant hospitality environment. This role demands vigilance and the ability to ensure the smooth flow of restaurant operations, often stepping in during the absence of restaurant supervisors or managers. Core responsibilities include receiving payments from customers using various methods, managing billing via point-of-sale (P.O.S.) systems or adding machines, handling cash transactions correctly, and issuing receipts. The position also entails greeting and seating patrons, managing the assignment of stations to servers and bussers, and maintaining service quality and standards at all times. Troubleshooting and resolving guest concerns professionally while adhering to Ameristar's service standards is essential. Effective communication skills are paramount, as is a friendly, outgoing demeanor to foster a welcoming environment. Answering guest inquiries and telephone calls professionally rounds out the daily tasks.
The position offers an hourly wage ranging from $17.00 to $20.00, reflecting the candidate's relevant knowledge, skills, and experience. This salary is part of a competitive Total Rewards package that includes wellness initiatives and the potential for performance bonuses, ensuring team members feel valued and motivated. PENN Entertainment champions equal employment opportunities and embraces workplace diversity, making it a welcoming place for a broad range of applicants seeking to contribute to and grow within the entertainment and hospitality industries.
Job Requirements
- Candidates must be 18 or older for all positions
- Must be 21 or older for Beverage Server, Barback, Bartender positions
- Basic math skills
- Strong communication skills
- Problem resolution
- Friendly, outgoing, polite
- Must have excellent guest service skills
- Able to operate a P.O.S. system and/or adding machine and make change
- High school diploma or GED equivalent
- Previous cash handling experience is helpful
Job Qualifications
- High school diploma or GED equivalent
- Previous cash handling experience is helpful
- Must have excellent guest service skills
- Able to operate a P.O.S. system and/or adding machine and make change
- Basic math skills
- Strong communication skills
- Problem resolution
- Friendly, outgoing, polite
Job Duties
- Receive cash or credit card from customers in payment for goods or services
- Compute bill on P.O.S. system or adding machine, make change, and issue receipt
- Greet and seat patrons
- Coordinate and control the flow of the restaurant
- Assign stations to servers and bus persons
- Supervise the restaurant during absence of the restaurant supervisor/manager
- Interact between service staff and patrons during difficult situations
- Ensure service quality and standards are followed
- Answer guest related questions following Ameristar standards
- Answer telephone professionally
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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