Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $25,165.14 - $28,969.38
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee wellness programs
Job Description
Palms is a highly regarded hospitality establishment known for delivering exceptional dining experiences within a dynamic, high-volume environment. As a leading restaurant in the vibrant resort setting, Palms focuses on creating an inviting atmosphere where guests feel welcomed from the moment they arrive. The company prides itself on professionalism, personalized service, and a clean, well-organized environment that meets the highest standards of the hospitality industry. The inclusive and supportive company culture fosters growth and well-being for all team members, emphasizing teamwork, respect, and continuous improvement. Palms operates under a strict commitment to equal employment opportunity, valuing diversity and providing reasonable... Show More
Job Requirements
- High school diploma or equivalent
- One year of Food & Beverage Cashier or equivalent cash handling experience
- Experience in a high volume food outlet
- Experience with touch screens
- Experience working in a similar resort setting
- Tolerant to varying conditions of noise level, temperature, illumination, and air quality
- May be exposed to smoke
- Ability to tolerate moderate to loud noise levels
- Constant contact with executives, department management, employees, and guests
- Prolonged sitting or standing and mobility
- Ability to balance, stoop, kneel, crouch, reach, push, pull, lift, grasp, talk, hear, repetitive motions
- Ability to lift, carry, push, or pull up to 75 pounds occasionally
- Eye/hand coordination
- Proficient use of standard office equipment
- Willingness to work evening, weekend, and holiday shifts
- Equivalent combination of education and progressive, relevant and direct experience may be considered
Job Qualifications
- High volume restaurant management or supervisory experience
- Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint
- Effective listening abilities with strong judgment skills
- Excellent customer service and interpersonal skills
- High school diploma or equivalent
- Two years of related experience
- Ability to work varied shifts including weekends and holidays
- Alcohol Awareness Card
- Health Card
- Minimum age of 21 years
- Experience in a similar resort setting preferred
Job Duties
- Assist food servers, bus persons, and food service runners as it relates to guest contact and table information
- Escort guests to tables using established rotation criteria
- Convey special orders, cake orders, special requests information to management
- Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table setups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer the telephone and facilitate guest requests
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of guests to the kitchen and management, inform management of guest reactions and comments, assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Operate POS system
- Handle money and credit transactions
- Notify manager on duty of any guest concerns
- Perform other job-related duties as requested
Job Location
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