Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
competitive compensation
health and welfare benefits
401(k) with Company Match
flexible scheduling
opportunity for development and career growth
Job Description
Bob Evans Restaurants, LLC is a renowned family dining restaurant chain in America, celebrated for its commitment to serving high-quality farm fresh food. Established with the vision of bringing wholesome, delicious meals to families and individuals across the nation, Bob Evans is recognized as America's Farm Fresh brand. With a strong emphasis on quality, attention to detail, and exceptional customer service, the company prides itself on creating a warm and welcoming dining experience that feels like home. The restaurant is deeply rooted in community values and culture, striving to uphold the legacy of its founder, Bob Evans, who was passionate... Show More
Job Requirements
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
Job Qualifications
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
Job Duties
- Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
- Monitors guests' needs and the flow of the restaurant and seats guests accordingly
- Delivers the appropriate number of menus, kid packs if needed when seating guests
- Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
- Practices safe food and beverage handling
- Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
- Shows guests you care and ask them about their dining experience
- Effectively handles guest complaints and involves manager at appropriate time
- Handles cash and credit transactions
- accurately accounts for all receivables including cash, credit cards, and gift cards
- Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
- Clears, sanitizes, and sets tables as needed
- Manage guests wait times by working with managers to quote accurate wait times
- May be asked to assist in other job categories as well
- All other duties as assigned
Job Location
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