
Job Overview
Compensation
Hourly
Range $10.25 - $14.25
Benefits
employee discount
flexible schedule
Employee assistance program
Paid training
Job Description
Steak 'n Shake is a well-established American casual dining restaurant chain famous for its premium burgers, hand-dipped milkshakes, and a welcoming dining atmosphere. With decades of dedication to quality food and memorable customer experiences, Steak 'n Shake continues to lead the premium burger segment of the restaurant industry, emphasizing a fast-paced, focused, and effective service model. The company prides itself on its strong commitment to employees and customers, fostering loyalty through a culture of trust, respect, and growth opportunities. It seeks to be the employer of choice by placing employees first and striving to offer maximum wages along with perks and benefits that support work-life balance and career advancement.
The Hospitality Host position at Steak 'n Shake plays a pivotal role in professionally representing the brand by greeting, engaging, and serving both new and returning guests with warmth and enthusiasm. This role is the first point of contact for guests upon entering the restaurant, setting the tone for an inviting and enjoyable dining experience. The Hospitality Host is expected to demonstrate outgoing and engaging hospitality, consistently creating a welcoming environment that values every guest's business and supports the overall ambience of the location. The role requires individuals who embody high character and competence, with a passion for improving the lives of others through exceptional customer service. This position demands energy, a competitive spirit, and dedication to winning by providing superior guest interactions that align with the company's core values and commitment to quality. Being a Hospitality Host at Steak 'n Shake means being part of a team focused on delivering excellent customer experiences and leading the premium burger market. It offers flexible scheduling, paid training, and opportunities to grow within a company deeply invested in employee success and satisfaction.
The Hospitality Host position at Steak 'n Shake plays a pivotal role in professionally representing the brand by greeting, engaging, and serving both new and returning guests with warmth and enthusiasm. This role is the first point of contact for guests upon entering the restaurant, setting the tone for an inviting and enjoyable dining experience. The Hospitality Host is expected to demonstrate outgoing and engaging hospitality, consistently creating a welcoming environment that values every guest's business and supports the overall ambience of the location. The role requires individuals who embody high character and competence, with a passion for improving the lives of others through exceptional customer service. This position demands energy, a competitive spirit, and dedication to winning by providing superior guest interactions that align with the company's core values and commitment to quality. Being a Hospitality Host at Steak 'n Shake means being part of a team focused on delivering excellent customer experiences and leading the premium burger market. It offers flexible scheduling, paid training, and opportunities to grow within a company deeply invested in employee success and satisfaction.
Job Requirements
- High school diploma or equivalent
- Ability to engage guests positively
- Strong communication skills
- Reliable and punctual
- Ability to work flexible hours including weekends and holidays
- Must demonstrate high character and competence
- Willingness to learn and improve
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience desirable
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Demonstrated high character and competence
- Enthusiastic and outgoing personality
- Competitive spirit and desire to win
Job Duties
- Greet guests upon entering the restaurant
- Engage in positive and professional conversation with guests
- Create a welcoming atmosphere that appreciates guest business
- Support the location's ambience with enthusiastic hospitality
- Assist guests with seating and accommodate special requests
- Maintain cleanliness and organization of host station
- Collaborate with team members to ensure seamless service
Job Location
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