Host/Cashier

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
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Benefits

competitive compensation
Health Insurance
Welfare benefits
401(k) with Company Match
flexible scheduling
career growth opportunity

Job Description

Bob Evans Restaurants, LLC is a well-established dining company renowned for providing high-quality, farm-fresh food in a family-friendly environment. As America's Farm Fresh, Bob Evans prides itself on combining tradition, quality, and community focus to deliver a memorable dining experience to its guests. The company has deep roots in its communities and cultivates a culture that values teamwork, attention to detail, and genuine care for guests and employees alike. At Bob Evans, employees are welcomed into an environment that emphasizes work-life balance, career growth, and stability. Offering competitive pay up to $15.00 per hour depending on restaurant concept experience, the company ensures its team members are fairly compensated. There are also no late nights, with early closure shifts, which supports employees in maintaining a healthy work-life balance.

The role of Host Cashier at Bob Evans is vital to the guest experience and overall restaurant operation. Hosts are responsible for warmly greeting guests, escorting them to their tables, and ensuring the flow of the restaurant runs smoothly. This position requires excellent guest service skills to handle crowds, manage wait times, and respond to any guest concerns thoughtfully and professionally. Hosts also manage various tasks including restroom checks, maintaining cleanliness of the lobby and retail areas, stocking workspaces, and processing cash and credit transactions accurately. Additionally, Host Cashiers assist with marketing efforts such as promoting new menu items and special offers to guests. The position is dynamic and may require flexibility to assist in other job categories as needed. Safe food and beverage handling practices, as well as teamwork and dependability, are crucial components of success in this role. Bob Evans is an Equal Employment Opportunity employer and actively participates in E-Verify to ensure a lawful workforce.

With a focus on employee development, the company provides excellent benefits including health and welfare coverage, a 401(k) plan with company match, and flexible scheduling options. The Host Cashier role suits individuals who are detail-oriented, possess strong organizational skills, and have experience or a willingness to learn point-of-sale system operations. Physical stamina is required as the job involves standing and walking for extended periods, lifting up to 50 pounds, and performing various physical tasks throughout the shift. Bob Evans prioritizes safety and sanitation in adherence to CDC and local guidelines to create a healthy environment for both staff and guests. Joining Bob Evans means becoming part of a passionate team dedicated to quality food, excellent service, and a commitment to where good grows.

Job Requirements

  • 0-2 years related experience
  • strong knowledge of commonly used concepts, practices, and procedures in a restaurant
  • ability to identify and resolve issues as they arise
  • must have ability to accurately handle money, make change, process credit card transactions
  • ability to prioritize and good organizational skills
  • ability to multi-task
  • computer skills (POS system)
  • stand for entire shift and walk for long periods of time
  • push, lift, carry and transfer up to 50 pounds
  • verbal communication skills
  • ability to freely access all areas of restaurant including selling floor, stock area, and register area
  • follow safety and sanitation procedures as per CDC and local guidelines
  • dependable and exceptional teamwork skills

Job Qualifications

  • Excellent guest service skills and experience
  • ability to identify and resolve issues as they arise
  • detailed oriented with the ability to multi-task
  • ability to prioritize and good organizational skills
  • must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
  • computer skills (POS system)
  • 0-2 years related experience
  • strong knowledge of commonly used concepts, practices, and procedures in a restaurant
  • relies on experience and judgment to plan and accomplish goals

Job Duties

  • Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
  • monitor guests' needs and the flow of the restaurant and seat guests accordingly
  • deliver the appropriate number of menus, kid packs if needed when seating guests
  • perform restroom checks, answer phone, keep lobby, bakery and retail areas clean of debris, and keep the general work area stocked and cleaned
  • practice safe food and beverage handling
  • communicate and interact with guests, handle crowds, and put guests at ease while they wait for their table or carryout order
  • show guests you care and ask them about their dining experience
  • effectively handle guest complaints and involve manager at appropriate time
  • handle cash and credit transactions
  • accurately account for all receivables including cash, credit cards, and gift cards
  • assist in marketing, promotional services and situational selling such as communicating new promotions, products, or marketing information to guest
  • clear, sanitize, and set tables as needed
  • manage guests wait times by working with managers to quote accurate wait times
  • may be asked to assist in other job categories as well
  • all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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