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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive hourly pay plus Tips
opportunities for growth
Cross-Training
Advancement opportunities
employee dining
Partner discounts
Access to health and wellness benefits where eligible
Job Description
Jose Andres Group (JAG) is a renowned hospitality company led by the visionary Chef Jose Andres, known globally for its commitment to providing outstanding guest experiences, culinary innovation, and a values-driven culture. Operating across various acclaimed restaurant concepts worldwide, JAG is dedicated to excellence, inclusivity, and transformative dining experiences. The company emphasizes a culture of respect, teamwork, and continuous growth, ensuring that every team member contributes to its mission of changing the world through the power of food. JAG’s dynamic and inclusive environment nurtures talent and fosters professional development, making it a sought-after employer within the hospitality industry.
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Job Requirements
- Completed high school education or equivalent
- 6+ months guest-facing hospitality experience preferred
- polished communication skills
- proficiency with reservation and POS systems
- strong organizational and multitasking skills
- flexible availability including nights, weekends, and holidays
- reliable attendance
- ability to stand and walk for extended periods
- capability to perform light lifting up to 20-25 pounds
- ability to work in a fast-paced environment with variable noise and temperature
- required use of slip-resistant footwear
Job Qualifications
- 6+ months guest-facing hospitality experience preferred such as host, concierge, or reception
- polished communication, phone and email etiquette, and professional demeanor
- comfort with reservation platforms and POS basics
- familiarity with Google Workspace a plus
- strong organizational skills and ability to multitask in a fast-paced environment
- reliable attendance and schedule flexibility including nights, weekends, and holidays
Job Duties
- Greet every guest with a warm, genuine welcome
- maintain a professional presence at the host stand
- anticipate needs such as celebrations and special requests and personalize the experience
- provide clear wait-time quotes and manage expectations with empathy
- manage reservations and waitlists using platforms like Resy, SevenRooms, or TOCK to optimize seat utilization
- execute seating plans based on floor plan and server rotation
- monitor table status and communicate delays to guests and team
- share key guest details with servers and update system notes
- address guest concerns with composure and escalate when needed
- maintain clear, courteous phone and email etiquette
- keep host stand, entry, menus, and signage organized and presentation-ready
- support lobby and coat checks, restroom spot checks, and ADA accessibility
- assist with menu updates and daily event signage
- use reservation and POS tools accurately and support to-go/pickup coordination
- follow DOH standards and allergy protocols
- adhere to responsible alcohol service policies
- partner with front-of-house team to protect ticket times
- participate in pre-shifts and trainings and model company values
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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