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Host-West Hartford

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule

Job Description

Our establishment is a vibrant and customer-focused restaurant dedicated to providing exceptional dining experiences through a warm, inviting atmosphere and attentive service. Known for its welcoming ambiance and commitment to quality, our restaurant values friendly and professional interactions with guests to ensure each visit surpasses expectations. We pride ourselves on maintaining a cohesive and efficient team that works together seamlessly to support guests and create memorable moments that encourage repeat visits and strong community reputation. As a key interaction point between the restaurant and its patrons, every team member plays a vital role in upholding the standards of hospitality and service excellence that define our brand and enhance overall customer satisfaction.

We are currently seeking a Host/Hostess who embodies hospitality, friendliness, and efficiency to join our team. The primary responsibility of the host/hostess is to greet guests warmly and in a timely manner upon their arrival, setting the tone for their dining experience. This role involves managing the front-of-house environment by seating guests, presenting menus, coordinating wait lists, and maintaining an organized floor plan with keen attention to detail. The host/hostess will act as an intermediary between guests and servers by answering initial questions and providing necessary information until the server arrives. This position demands excellent communication skills, strong organizational abilities, and the capacity to multitask in a fast-paced restaurant setting.

Candidates for this role should be prepared to stand for the duration of their shift, frequently reach, bend, stoop, and be able to carry light weights up to 15 lbs. While prior restaurant experience is not required, a high school diploma or equivalent is preferred. The successful host/hostess will demonstrate superb verbal and written communication abilities and be adept at managing guest interactions in a positive, professional manner. If you are passionate about greeting and assisting guests, enjoy a collaborative environment, and thrive in dynamic workplaces, this position offers a rewarding opportunity to be the welcoming face of our restaurant and contribute meaningfully to its service excellence.

Job Requirements

  • High school diploma or equivalent preferred
  • ability to stand for the entirety of a scheduled shift
  • ability to reach, bend, and stoop frequently
  • able to carry up to 15 lbs
  • prior restaurant experience not required

Job Qualifications

  • Strong verbal communication skills
  • superb reading and writing skills
  • excellent organizational skills
  • ability to multitask in a high volume setting
  • high school diploma or equivalent preferred

Job Duties

  • Greet and seat guests
  • present menus to guests
  • create and organize wait lists
  • manage floor plan
  • answer phone and answer any questions regarding the menu and restaurant
  • manage the call-ahead/reservation list in tandem with a manager
  • interact with guests as they leave the restaurant in order to ensure positive dining experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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