Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.81 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Fun upbeat team oriented environment
Opportunities for advancement
Staff meals
flexible scheduling
Possible drink discounts
Possible merch discounts

Job Description

ViewHouse Centennial is a vibrant and contemporary restaurant located in Centennial, Colorado, known for offering an energetic dining atmosphere paired with exceptional hospitality. As part of the acclaimed ViewHouse brand, it prides itself on delivering distinctive experiences through quality food, thoughtful service, and a fun, team-oriented environment. The establishment harnesses its local roots and commitment to community to create memorable moments for guests and to foster a collaborative workplace culture. With a strong reputation for its dynamic ambiance and welcoming staff, ViewHouse Centennial has become a favorite destination for both locals and visitors seeking a high-energy, social dining experience.

The role of Host/Hostess at ViewHouse Centennial serves as the critical first and last point of contact for all guests. This pivotal position demands a warm, engaging, and organized individual responsible for managing the flow of the dining room and ensuring guests feel welcomed from the moment they arrive until they depart. The host/hostess oversees the reservation system, manages waitlists, and coordinates seating arrangements to maintain an efficient and pleasant dining service for both customers and servers. Working in a high-energy, fast-paced environment, this role requires strong communication skills, the ability to multitask gracefully, and the aptitude to remain calm and professional under pressure.

Key responsibilities include greeting and engaging guests with genuine hospitality, managing guest seating assignments to promote balanced server rotations, answering phone inquiries related to reservations and restaurant operations, and maintaining an orderly host stand and entry area. The host/hostess works closely with servers, managers, and support staff to ensure seamless service flow throughout the restaurant. Further duties involve providing guests with accurate wait time estimates and updates during peak hours, assisting with various opening and closing tasks, and upholding the high hospitality standards that ViewHouse is known for. This role serves not only as a hospitality ambassador but also as an essential contributor to the positive team culture within the restaurant.

ViewHouse Centennial values team members who are proactive, personable, and ready to contribute to the lively, upbeat atmosphere that defines the brand. This position offers opportunities for advancement within a growing Colorado-based company, making it an ideal choice for individuals looking to grow their careers in hospitality. The job provides flexible scheduling options, staff meals, and potential discounts on drinks and merchandise as added perks. Candidates must be willing and able to work evenings, weekends, and holidays, reflecting the restaurant’s operating hours and guest demand. ViewHouse Centennial encourages applications from those who are enthusiastic, reliable, and passionate about creating memorable guest experiences in a team-focused setting.

Job Requirements

  • Ability to stand and walk for long periods
  • Light lifting up to 25 lbs as needed for menus, stanchions, etc
  • Availability to work nights, weekends, and holidays
  • Strong interpersonal and communication skills
  • Customer service orientation
  • Ability to multitask and remain calm under pressure
  • Comfortable working in a fast-paced environment

Job Qualifications

  • Prior hosting or customer service experience preferred but not required
  • Strong communication and people skills
  • Ability to remain calm and friendly in a fast-paced environment
  • Comfortable working on feet for extended periods
  • Ability to multitask, manage crowds, and maintain professionalism
  • Availability to work nights, weekends, and holidays as needed

Job Duties

  • Warmly greet and engage guests as they enter the restaurant
  • Manage waitlists and reservations using the restaurant’s seating software
  • Efficiently coordinate seating to balance guest satisfaction and server sections
  • Answer phone calls regarding reservations, hours, events, and general inquiries
  • Maintain cleanliness and organization of the host stand, entry area, and menus
  • Communicate effectively with servers, managers, and support staff to ensure smooth flow
  • Provide accurate wait time estimates and keep guests updated during peak hours
  • Assist with opening and closing duties as assigned
  • Uphold ViewHouse hospitality standards and contribute to a positive team atmosphere

Job Criteria

Experience

No experience required


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