Chili's logo

Host To-Go

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.00 - $16.75
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Work Schedule

Flexible
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Benefits

Flexible part-time schedule
great team atmosphere
opportunities for growth
Team member dining discount -50% during shift
incentive and recognition programs
Wellness programs and health benefits upon eligibility
competitive earning potential
Employee discounts to local businesses
Community involvement
Culture of belonging
cross training opportunities

Job Description

Chili's Grill & Bar, a beloved casual dining restaurant chain founded in Dallas, Texas in 1975, has become a staple in the American dining scene with its famous Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. Owned and operated across the breathtaking landscapes of Oahu, Chili's is dedicated to delivering an exceptional experience to every guest while nurturing a vibrant team culture. Known for its warm hospitality, comfortable environment, and commitment to community involvement, Chili's continues to thrive in the competitive hospitality industry by prioritizing guest satisfaction and employee growth.

At Chili's, being part of the team means more than just a job; it is a way of life. The restaurant prides itself on fostering a culture of belonging where team members are encouraged to be their authentic selves and celebrated for their unique differences. With a strong commitment to equal opportunity employment, Chili's ensures that every applicant and employee is treated fairly and respectfully, regardless of their background or protected status. The company promotes a positive and supportive workplace where employees can grow, develop new skills, and find rewarding career paths.

The role of a Host or Hostess at Chili's is critical as it represents the first point of contact for every guest walking into the restaurant. Hosts and Hostesses create the first impression by offering warm, genuine hospitality and exceptional service that embodies the spirit of Chili’s. They are responsible for warmly welcoming guests, managing waitlists, efficiently answering calls, guiding guests through menu offerings, and facilitating a smooth and positive To-Go experience. This role is ideal for energetic, friendly individuals who take pride in making people feel special and enjoy working in a fast-paced, high-volume environment.

As a To-Go Specialist, the focus is on providing fast and attentive service to Chili’s To-Go guests. Specialists handle telephone orders promptly, operate the POS system accurately, and ensure guests receive their orders with a smile. The role demands strong multitasking abilities, an understanding of the menu, and the physical stamina to stand and assist in food tray handling as needed. No prior experience is necessary, making this an excellent opportunity for those 18 and older seeking a flexible, part-time schedule that fits their lifestyle. Employees are supported by comprehensive training programs designed to help them succeed and unlock future career advancement within the company.

Joining Chili's means becoming part of the Ohana – a family-like team atmosphere where collaboration, fun, and respect are integral to daily work life. Employees benefit from numerous perks including flexible scheduling, team member discounts, incentive programs, wellness initiatives, competitive earning opportunities, and access to local business discounts through ProService. Additionally, Chili's emphasizes personal well-being and career growth, encouraging cross-training across various roles to keep the work environment dynamic and engaging. This results in an enriching, supportive experience that not only helps employees thrive professionally but also fosters a meaningful connection with the community.

Job Requirements

  • Must be 18 or over
  • no prior experience necessary
  • ability to work in a standing position for long periods
  • reliable and punctual
  • basic math skills for POS operation
  • ability to communicate clearly
  • ability to multitask in a busy environment
  • physical ability to lift and maneuver trays

Job Qualifications

  • Friendly, warm, and caring attitude with a smile
  • ability to think and act quickly in a fast-paced, high-volume environment
  • great multitasking skills
  • ability to safely lift and maneuver trays of food
  • strong communication skills
  • ability to stand for long periods
  • customer service orientation
  • ability to work flexible hours

Job Duties

  • Give a warm welcome to every guest
  • manage the wait list
  • communicate guest concerns to the manager as appropriate
  • answer telephone within three rings, direct calls and assist guests with placing To-Go orders
  • help fellow team members when appropriate
  • operate POS system for transactions
  • enter orders in proper sequence
  • have knowledge of the menu to explain offerings to guests
  • ensure an exceptional To-Go experience for every guest

Job Criteria

Experience

No experience required


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