Host - The Rail Dublin

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $10.45
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

opportunities for career growth
Dining Discounts
health benefits
inclusive environment
Fun environment
respectful environment
Starting pay $10.45 plus tip out

Job Description

The Rail Craft Kitchen & Bar is a distinguished restaurant located in Dublin, OH, known for its dedication to not only serving exceptional food and drinks but also enriching the community through meaningful connections and outstanding hospitality. The establishment prides itself on a culture defined by its core values of Grit Hospitality, Leadership, Integrity, and Respect. These values guide the team every day in their commitment to delivering memorable experiences to every guest who walks through the door. As part of Mike Mariola Restaurants, The Rail upholds a tradition of culinary excellence combined with a strong sense of community engagement and employee development. The atmosphere at The Rail is lively and warm, making it a vibrant spot for locals and visitors alike to enjoy great food, crafted beverages, and a welcoming environment.

The position of Host/Hostess at The Rail Craft Kitchen & Bar offers a unique opportunity to be the face of the restaurant and to make a significant impact on the guest experience. This role is crucial as it sets the tone for the entire visit, ensuring that guests feel welcomed and valued from the very first interaction. The Host/Hostess is responsible for greeting guests warmly, managing reservations proficiently, and overseeing the seating arrangements with an organized and thoughtful approach. Balancing seating to accommodate both guests and servers effectively while accommodating special requests requires excellent multitasking and communication skills. Working in a dynamic, fast-paced environment, the successful candidate will bring enthusiasm and a genuine passion for hospitality to each workday. This role is perfect for someone who thrives on interpersonal interactions, values teamwork, and is eager to grow within the hospitality industry. The Rail Craft Kitchen & Bar offers a competitive starting pay of $10.45 plus tip out, with the opportunity for career advancement focused on internal promotions. Employees enjoy dining discounts, health benefits for eligible associates, and the chance to work in an inclusive, fun, and respectful environment. Scheduled shifts include day and evening shifts, with availability required across the entire week, including weekends, although the restaurant is closed on Thanksgiving and Christmas. Joining The Rail means becoming part of a dedicated team focused on creating a positive impact not just within the restaurant, but also in the community it serves. This opportunity is ideal for anyone passionate about delivering excellent customer service and being part of a team that values respect, integrity, and leadership in every role.

Job Requirements

  • Previous experience in a similar role is preferred but not required
  • Strong communication and interpersonal skills
  • Ability to thrive in a fast-paced environment
  • Positive attitude and a commitment to delivering excellent customer service
  • Flexibility to work evenings, weekends, and holidays
  • Willingness to learn and grow within the hospitality industry

Job Qualifications

  • Previous experience in a similar role is preferred but not required
  • The desire to learn and put work toward growth is most important
  • Strong communication and interpersonal skills
  • Ability to thrive in a fast-paced environment
  • Positive attitude and a commitment to delivering excellent customer service
  • Flexibility to work evenings, weekends, and holidays (closed Thanksgiving and Christmas)

Job Duties

  • Provide outstanding customer service with a genuine and friendly demeanor
  • Be attentive to the door and ensure every guest is greeted in a friendly and timely manner
  • Organize guest seating to ensure an excellent experience by balancing the workload between available servers and bartenders, while accommodating special requests
  • Maintain a clean and organized workspace, contributing to the overall cleanliness of the restaurant
  • Uphold our core values of Grit Hospitality, Leadership, Integrity, and Respect in every interaction

Job Criteria

Experience

No experience required


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