
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Grand Bohemian Orlando, Autograph Collection, is a distinguished luxury boutique hotel located in the vibrant heart of Downtown Orlando’s Arts District. This property combines artistic elegance with refined comfort, creating a distinctive environment beloved by guests and hospitality professionals alike. Known for its inspiring design and curated art collection, Grand Bohemian Orlando offers an ambiance that is both sophisticated and lively. Guests can experience a unique atmosphere highlighted by a grand lobby adorned with Italian mosaics and original artworks, stylish guest rooms with rich textures and custom furnishings, as well as marble accents that elevate every stay to a memorable experience. The hotel boasts an upscale restaurant and jazz lounge, a rooftop pool and lounge that offers panoramic city views, a full-service spa, and versatile event spaces designed for celebrations and corporate gatherings. Its prime downtown location places it steps away from world-class cultural venues, fine dining, and nightlife, solidifying its reputation as a vibrant and standout destination within Orlando’s hospitality scene.
The role of Host/Hostess at Grand Bohemian Orlando is a dynamic and integral position within our distinguished hotel. We seek energetic, charismatic, customer-focused individuals who excel at creating warm, inviting atmospheres that align with our commitment to exceptional guest service. This role centers on being the first point of contact for our valued guests, greeting them with enthusiasm and professionalism and ensuring their arrival experience is positive and welcoming. The Host/Hostess will coordinate seating arrangements, provide menus, answer guest inquiries, and assist with reservations and waitlists. Coordinating closely with kitchen staff and servers ensures smooth and timely dining service, vital in maintaining the hotel’s high standards of hospitality excellence. Candidates will thrive in fast-paced environments and demonstrate exceptional interpersonal skills, a friendly demeanor, and a passion for making guests feel special and cared for. This position offers an exciting opportunity to contribute to the guest experience in a hotel renowned for its artistic character and upscale amenities, while working within a company recognized for its innovative hospitality management and commitment to team member growth and satisfaction. Davidson Hospitality Group, the management company behind Grand Bohemian Orlando, offers a unique entrepreneurial culture and comprehensive benefits designed to support and enrich the lives of their team members.
The role of Host/Hostess at Grand Bohemian Orlando is a dynamic and integral position within our distinguished hotel. We seek energetic, charismatic, customer-focused individuals who excel at creating warm, inviting atmospheres that align with our commitment to exceptional guest service. This role centers on being the first point of contact for our valued guests, greeting them with enthusiasm and professionalism and ensuring their arrival experience is positive and welcoming. The Host/Hostess will coordinate seating arrangements, provide menus, answer guest inquiries, and assist with reservations and waitlists. Coordinating closely with kitchen staff and servers ensures smooth and timely dining service, vital in maintaining the hotel’s high standards of hospitality excellence. Candidates will thrive in fast-paced environments and demonstrate exceptional interpersonal skills, a friendly demeanor, and a passion for making guests feel special and cared for. This position offers an exciting opportunity to contribute to the guest experience in a hotel renowned for its artistic character and upscale amenities, while working within a company recognized for its innovative hospitality management and commitment to team member growth and satisfaction. Davidson Hospitality Group, the management company behind Grand Bohemian Orlando, offers a unique entrepreneurial culture and comprehensive benefits designed to support and enrich the lives of their team members.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Excellent communication skills
- Friendly and outgoing personality
- Ability to multitask
- Strong organizational skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems
- Basic computer skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and ensure seating arrangements are organized
- Provide menus, answer questions, and make recommendations
- Coordinate with the kitchen and servers to ensure timely service
- Assist with taking reservations and managing the waiting list
- Maintain a clean and organized host/hostess station
- Handle guest inquiries and resolve any issues or complaints
- Uphold high standards of professionalism and service excellence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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