Crystal Mountain logo

Host, Summit House - Summer 26

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $7.13
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Free Alterra season pass
Discounts on ski and snowboard lessons
Discounts on ski and snowboard rentals
Discounts on Gear Tune-Ups
discounts on food and beverage
Employee housing available
accrued paid time off

Job Description

Crystal Mountain is the largest ski resort in Washington and a premier Ikon Pass destination nestled in the beautiful National Forest near Mt. Rainier. As part of the Alterra Mountain Company, Crystal Mountain is more than just a workplace—it is a vibrant community that brings together a passionate team of adventurers who share a love for the outdoors and mountain culture. This resort is highly regarded for delivering best-in-class service, breathtaking terrain, and unforgettable experiences to skiers, snowboarders, and summer adventurers from all around. At Crystal Mountain, employees enjoy a unique working environment where passion for the guest experience and dedication to excellence come together to create a dynamic and welcoming atmosphere. The resort is constantly growing, providing a wide range of opportunities for individuals looking to escape city life, build their skills, or pursue career growth within the ski industry.

The role of Hostess/Host at Crystal Mountain's Food and Beverage department is integral to the restaurant's operation and guest experience. This position offers full-time and part-time opportunities with a pay starting at $17.13 per hour plus tips. Reporting directly to the Restaurant General Manager and Supervisors, the Hostess/Host is responsible for managing the flow of guests through the restaurant, ensuring that seating is optimized, wait times are communicated effectively, and guests are warmly welcomed with attentive service. Critical to the role is the ability to work collaboratively with servers, managers, and kitchen staff to time seatings and maintain smooth service during busy shifts. The Hostess/Host also assists with setup, maintains cleanliness of the host stand and entry area, and supports service during peak periods, making them a vital team player in a fast-paced, high-energy environment.

Crystal Mountain values empowerment, authenticity, collaboration, and purpose. Employees thrive in this culture that encourages growth, fosters connections, and celebrates the spirit of mountain adventure. The resort offers a host of exceptional benefits, including a free Alterra season pass for employees and their eligible family members, generous discounts on lessons, rentals, food, and retail, as well as access to exclusive employee events and housing assistance. With opportunities for advancement and year-round employment, Crystal Mountain is an ideal workplace for anyone eager to grow their mountain roots, be part of a passionate community, and contribute to memorable guest experiences in a stunning mountain setting.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to provide top notch customer service in a fast-paced environment
  • Positive attitude and ability to work well under pressure with all restaurant staff
  • Ability to perform high quality work with minimal supervision

Job Qualifications

  • High school diploma or equivalent preferred
  • Ability to provide top notch customer service in a fast-paced environment
  • Positive attitude and ability to work well under pressure with all restaurant staff
  • Ability to perform high quality work with minimal supervision

Job Duties

  • Greet guests promptly in a professional, friendly, and welcoming manner
  • Manage waitlists using designated systems
  • Provide accurate wait time estimates and maintain communication with waiting guests
  • Escort guests to tables and present menus in accordance with service standards
  • Maintain awareness of table availability, server sections, and pacing of service
  • Communicate effectively with management, servers, and support staff regarding seating flow
  • Adjust seating plans to optimize guest experience and operational efficiency

Job Criteria

Experience

No experience required


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