Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future
Job Description
Hilton is a globally renowned hospitality company with a rich history dedicated to providing exceptional guest experiences across its diverse portfolio of world-class hotels. Known for its commitment to excellence, Hilton leads the hospitality industry by offering a welcoming and inclusive environment for both guests and its employees. The company operates across the globe, serving millions of guests annually with a focus on delivering comfort, innovation, and unparalleled service. Working at Hilton means becoming part of a vibrant culture recognized repeatedly as one of the World's Best Workplaces by Great Place to Work and Fortune. Employees benefit from a supportive atmosphere where career growth is encouraged and exceptional standards are upheld every day.
Our restaurants play a central role in the Hilton experience, and the position of Restaurant Host is vital in setting the tone for an exceptional dining experience. As a Restaurant Host, your primary responsibility is to be the first point of contact for guests arriving at our dining outlets. You'll greet each guest warmly with genuine hospitality, embodying the light and warmth that Hilton stands for. This role extends beyond simply seating guests — it involves creating memorable first impressions that enhance guests' overall stay. You'll manage seating arrangements with skill and maintain smooth operations during busy periods. Your ability to respond promptly and knowledgeably to guest inquiries and requests reflects the high service standards Hilton upholds. Additionally, you'll support general restaurant operations by assisting in opening or closing procedures and keeping the service area well-prepared. This role is perfect for individuals who have a passion for hospitality, excellent communication skills, and the ability to handle multiple tasks efficiently.
At Hilton, our core values shape the work environment and drive our pursuit of excellence. We emphasize hospitality, integrity, leadership, teamwork, ownership, and a strong focus on the present moment. Joining Hilton as a Restaurant Host means embracing these values, contributing to a positive team culture, and helping deliver experiences that guests will cherish. Employment with Hilton typically offers competitive pay, comprehensive benefits, and opportunities for professional development within a globally recognized brand. If you are enthusiastic about making a lasting impact through outstanding guest service and seeking a career in the hospitality industry, this role offers an exciting opportunity at a prestigious company.
Our restaurants play a central role in the Hilton experience, and the position of Restaurant Host is vital in setting the tone for an exceptional dining experience. As a Restaurant Host, your primary responsibility is to be the first point of contact for guests arriving at our dining outlets. You'll greet each guest warmly with genuine hospitality, embodying the light and warmth that Hilton stands for. This role extends beyond simply seating guests — it involves creating memorable first impressions that enhance guests' overall stay. You'll manage seating arrangements with skill and maintain smooth operations during busy periods. Your ability to respond promptly and knowledgeably to guest inquiries and requests reflects the high service standards Hilton upholds. Additionally, you'll support general restaurant operations by assisting in opening or closing procedures and keeping the service area well-prepared. This role is perfect for individuals who have a passion for hospitality, excellent communication skills, and the ability to handle multiple tasks efficiently.
At Hilton, our core values shape the work environment and drive our pursuit of excellence. We emphasize hospitality, integrity, leadership, teamwork, ownership, and a strong focus on the present moment. Joining Hilton as a Restaurant Host means embracing these values, contributing to a positive team culture, and helping deliver experiences that guests will cherish. Employment with Hilton typically offers competitive pay, comprehensive benefits, and opportunities for professional development within a globally recognized brand. If you are enthusiastic about making a lasting impact through outstanding guest service and seeking a career in the hospitality industry, this role offers an exciting opportunity at a prestigious company.
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or customer service preferred
- ability to work flexible hours including evenings and weekends
- strong communication skills
- ability to stand for extended periods
- positive attitude and teamwork spirit
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- excellent communication and interpersonal skills
- prior experience in a hospitality or customer service role preferred
- ability to multitask and work in a fast-paced environment
- strong problem-solving skills
- friendly and approachable demeanor
- basic knowledge of reservation and seating software
Job Duties
- Greet guests warmly and ascertain their needs quickly and effectively
- seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
- respond promptly and knowledgeably to guest inquiries and special requests
- perform opening and closing tasks and assist with service prep such as stocking and folding silverware
- maintain a clean and organized host station
- coordinate with servers and kitchen staff to optimize guest flow
- manage waitlist during peak hours
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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