Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Incredible discounts
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
telemedicine
Wellness Program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts
Highly competitive pay
Team member incentives
Paid Time Off
Employee assistance program
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk is a distinguished lifestyle brand that blends the essence of Napa Valley wine country with unique dining experiences. Established in 2005, Cooper's Hawk Winery & Restaurants is renowned for its innovative concept that combines a Napa-style tasting room with retail offerings, a full-service restaurant, a bar, and private event spaces. The brand has grown to become a leader in wine country hospitality, offering guests not only award-winning wines crafted in-house but also an array of exclusive Wine Club membership benefits. These benefits encompass curated dining experiences, travel opportunities, and access to some of the most sought-after vintages available in the market.
Piccolo Buco by Cooper's Hawk extends the brand's commitment to exceptional dining by introducing the vibrant and authentic flavors of Rome to their guests. This new restaurant experience aligns with Cooper's Hawk's mission to provide modern yet casual dining that perfectly pairs with their handcrafted wines. The focus at Piccolo Buco is on delivering an outstanding guest experience, blending tradition with innovation in both cuisine and service. The restaurant’s atmosphere is warm and inviting, designed to make every visit memorable while showcasing the rich culinary heritage of Rome.
The Host/Service Assistant role at Piccolo Buco is integral to upholding the high standards of Cooper's Hawk. As the first point of contact for guests, the Host/Service Assistant sets the tone for an exceptional dining experience. This position is ideal for a dynamic individual with a passion for hospitality, a positive attitude, and the ability to effectively communicate and coordinate with various departments within the restaurant. The role demands a highly energetic, guest-focused approach to meet and anticipate guest needs seamlessly.
Employed on a flexible schedule, including weekends and holidays, the Host/Service Assistant at Piccolo Buco plays a vital role in managing the flow of guests, handling inquiries, and supporting the front-of-house operations to ensure smooth service. This position offers competitive pay along with various team member incentives and rewards. A comprehensive benefits package enhances the overall employment experience, including medical and dental insurance, a 401(k) retirement plan with company matching, paid time off, and opportunities for professional development within the Cooper's Hawk brand.
Working at Piccolo Buco means joining a team-oriented environment that values collaboration and continuous improvement. The role requires the ability to maintain composure in a fast-paced setting, multitask efficiently, and contribute to an environment of hospitality excellence. Whether assisting guests with seating, answering questions about the menu, or supporting servers and food runners, the Host/Service Assistant plays a crucial role in ensuring that every guest leaves with a positive impression of both the restaurant and Cooper's Hawk.
Piccolo Buco by Cooper's Hawk extends the brand's commitment to exceptional dining by introducing the vibrant and authentic flavors of Rome to their guests. This new restaurant experience aligns with Cooper's Hawk's mission to provide modern yet casual dining that perfectly pairs with their handcrafted wines. The focus at Piccolo Buco is on delivering an outstanding guest experience, blending tradition with innovation in both cuisine and service. The restaurant’s atmosphere is warm and inviting, designed to make every visit memorable while showcasing the rich culinary heritage of Rome.
The Host/Service Assistant role at Piccolo Buco is integral to upholding the high standards of Cooper's Hawk. As the first point of contact for guests, the Host/Service Assistant sets the tone for an exceptional dining experience. This position is ideal for a dynamic individual with a passion for hospitality, a positive attitude, and the ability to effectively communicate and coordinate with various departments within the restaurant. The role demands a highly energetic, guest-focused approach to meet and anticipate guest needs seamlessly.
Employed on a flexible schedule, including weekends and holidays, the Host/Service Assistant at Piccolo Buco plays a vital role in managing the flow of guests, handling inquiries, and supporting the front-of-house operations to ensure smooth service. This position offers competitive pay along with various team member incentives and rewards. A comprehensive benefits package enhances the overall employment experience, including medical and dental insurance, a 401(k) retirement plan with company matching, paid time off, and opportunities for professional development within the Cooper's Hawk brand.
Working at Piccolo Buco means joining a team-oriented environment that values collaboration and continuous improvement. The role requires the ability to maintain composure in a fast-paced setting, multitask efficiently, and contribute to an environment of hospitality excellence. Whether assisting guests with seating, answering questions about the menu, or supporting servers and food runners, the Host/Service Assistant plays a crucial role in ensuring that every guest leaves with a positive impression of both the restaurant and Cooper's Hawk.
Job Requirements
- Must be at least 18 years of age
- ability to lift and carry up to 40 lbs
- ability to stand and walk up to 10 hours per shift
- ability to exert fast-paced mobility for periods of up to 6 hours
- ability to work flexible shifts and schedules inclusive of weekends and some holidays
- must be able to read, write and understand English
- must represent Piccolo Buco and Cooper's Hawk values
Job Qualifications
- Must represent Piccolo Buco and Cooper's Hawk values
- must be at least 18 years of age
- thrive in a team-based environment
- have a passion for guest service and hospitality-focused
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to lift and carry up to 40 lbs
- ability to stand and walk up to 10 hours per shift
- ability to exert fast-paced mobility for periods up to 6 hours
- ability to perform essential functions with reasonable accommodation
- ability to work flexible shifts and schedules inclusive of weekends and some holidays
- must be able to read, write and understand English
Job Duties
- Welcome all guests with urgency and hospitality
- actively communicate with all departments within the restaurant to ensure a memorable guest experience
- execute professional and informed phone skills when answering guest phone calls/inquiries
- guide the guests to their seats upon arrival
- monitor the guest flow to support in positive restaurant operations
- manage special seating requests of guests consistent with table availability
- communicate with other tipped service assistants regarding table statuses to drive guest counts and maximize traffic
- engage with guests and answer questions about food, wine, and facilities in a friendly, helpful manner
- assist with the duties of servers and food runners as needed to maintain service effectiveness and efficiency
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
- pre-bus tables as necessary
- ensure proper table and station appearance
- ensure floors and chairs surrounding tables and/or the bar are clean and free of debris
- clean and reset tables/bar top once guests have left
- complete necessary side work during non-busy hours
- maintain professional relationships and actively communicate with all managers and team members to ensure an exceptional guest experience
- maintain a professional image at all times by adhering to all appearance and behavior guidelines in the employee handbook
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

