Host / Service Assistant

Cooper's Hawk is a renowned hospitality establishment that combines a Napa-style tasting room, wine-inspired retail, and a full-service restaurant, bar, and private event space. The brand is dedicated to delivering a modern yet casual dining experience, offering a scratch-kitchen menu carefully crafted to pair perfectly with their award-winning wines. The Cooper's Hawk Wine Club, one of the largest in the world, offers its members exclusive benefits, including specially curated dining and travel experiences that enhance the appreciation of their premium wine selections. Established in 2005, Cooper's Hawk has successfully introduced the Napa Valley lifestyle to a broad audience, blending premium wine culture with genuine hospitality. With the addition of Piccolo Buco by Cooper's Hawk, the company enriches its portfolio by bringing the vibrant, authentic flavors of Rome directly to its guests, thereby expanding its lifestyle brand and embracing a diverse culinary heritage.

The role of the Tipped Service Assistant and Host at Piccolo Buco by Cooper’s Hawk is fundamental to the overall guest experience. This position delivers uncompromising hospitality, setting the tone from the initial greeting to the final farewell. The individual in this role is responsible for creating a warm and welcoming environment, ensuring smooth table flow, and engaging in helpful guest conversations. This is a dynamic role suited to someone who thrives in fast-paced settings and values multitasking. The position offers a starting wage of $9.00 per hour plus tips, with flexible schedules that accommodate weekends and holidays. Essential responsibilities include greeting guests enthusiastically, managing reservations and telephone inquiries professionally, coordinating seating to avoid delays, and maintaining an organized host area. Moreover, the service assistant and host are expected to support their teammates continuously and contribute to a seamless service flow. The role also demands a professional appearance and positive attitude at all times.

Employees in this position enjoy several benefits such as substantial dining and retail discounts, monthly wine tastings for two, medical, dental, vision, and telehealth services, and a 401(k) plan with company match. Paid time off, early pay access, wellness programs, culinary and wine education, and career growth opportunities make this role not only rewarding but also a promising career path. Furthermore, team member rewards, milestone recognitions, and referral bonuses contribute to a supportive work culture. Piccolo Buco by Cooper’s Hawk ensures equal employment opportunities regardless of personal characteristics or background and provides reasonable accommodations throughout the hiring process. This role is perfect for individuals passionate about hospitality who want to be part of a reputable brand that celebrates both exceptional food and wine experiences while fostering a collaborative and inclusive team environment.