Host/ Server Assistant

Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States, operating an Australian-themed restaurant brand that has been serving guests since 1988. Outback Steakhouse is known for its unique approach to dining that combines serious food quality with a fun and hospitable atmosphere. The company values its team members, affectionately known as "Outbackers," and focuses on creating an inclusive culture of respect, support, and growth. With an emphasis on treating people "Just Right," Out West Restaurant Group nurtures a workplace where employees are motivated to deliver exceptional customer experiences while advancing their own skills and career paths.

The group is recognized for its commitment to fairness and opportunity across all levels of employment and takes pride in its community engagement and award-winning status. As an employer, Out West Restaurant Group complies with all applicable federal and state laws regarding wage, hour, and working conditions, ensuring a supportive environment for all employees. They provide comprehensive benefits such as medical, dental, and vision insurance for eligible employees and offer paid sick leave in accordance with California laws. Employees also enjoy employee assistance programs, meal discounts, and the chance to participate in leadership development programs such as the Shift Leader training. The company honors time with family by closing on major holidays such as Thanksgiving and Christmas and offers flexible scheduling options to support work-life balance.

The role being offered is an hourly, non-exempt Servers Assistant position paying $16.90 per hour plus tips, ideal for individuals seeking a dynamic and engaging workplace that values team collaboration and guest satisfaction. As a Servers Assistant at this establishment, the successful candidate will perform a variety of duties aimed at supporting the front-of-house operations. This includes making memorable first and last impressions by greeting guests with a smile, seating them efficiently, and assisting servers with food and beverage service. The Servers Assistant plays an essential part in delivering a seamless and AUS-SOME dining experience by ensuring the dining environment is clean, welcoming, and meets safety and sanitation standards.

This position requires the ability to multitask in a fast-paced environment, communicate effectively with guests and team members, and exhibit professionalism at all times. Physical demands such as lifting up to 30 pounds, standing or walking for extended periods, and working in variable temperature conditions are part of the daily routine. The Servers Assistant role also involves a general knowledge of the menu to assist with recommendations and upselling. Teamwork is emphasized as a core value, with all Outbackers expected to support various areas in the restaurant as needed. Applicants based in California will need to complete the Responsible Beverage Service Certification within 60 days of employment. This role offers ample opportunities for growth and advancement, including participation in training programs aimed at preparing team members for leadership positions. Overall, this job is suitable for individuals passionate about customer service, hospitality, and personal development in a vibrant restaurant environment.