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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Benefits
Comprehensive health insurance
Paid sick leave
meal discounts
Employee assistance program
growth opportunities
flexible scheduling
Paid holidays
Job Description
Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse itself is an Australian theme restaurant that launched in March of 1988, known for its commitment to serious food and fun dining experiences. Out West Restaurant Group upholds a culture of respect, enthusiasm, and mutual support among their employees, known as "Outbackers." The company prides itself on treating both customers and employees "Just Right," fostering a welcoming atmosphere akin to hosting guests in a home. This approach drives their success and forms a strong foundation for ongoing growth and community involvement. The organization... Show More
Job Requirements
- Ability to lift, carry or move up to 30 lbs
- Able to work in hot and cold environments
- Ability to walk and stand for extended periods of time up to 8 hours per shift
- Frequent bending, reaching, kneeling, squatting and stooping
- Manual dexterity to handle glassware, utensils and technology systems
- Ability to move quickly in a fast-paced environment
- Visual ability including distance, close, color, depth and peripheral vision with ability to adjust focus
- Ability to perform essential functions of the job with or without reasonable accommodation
- For California positions: Responsible Beverage Service Certification required (can be completed during training and up to 60 days after start date)
Job Qualifications
- Strong customer service skills
- Ability to communicate effectively
- Team player mentality
- Basic knowledge of food and beverage menus
- Ability to multitask in a fast-paced environment
- Positive attitude and friendly demeanor
- Willingness to learn and adapt
- Responsible Beverage Service Certification for California positions (can be completed during training)
Job Duties
- Makes memorable first and last impressions with a smile
- Greets incoming and departing guests in a welcoming manner
- Seats guests in the dining and bar areas while ensuring a smooth handoff to service staff
- Coordinates wait and seats guests with a sense of urgency
- Demonstrates teamwork by supporting all areas of the restaurant as business needs arise
- Commits to food safety, cleanliness, job safety and sanitation standards
- Busses tables, delivers food and supports the dining room while ensuring every opportunity to wow guests is fulfilled
- Has general knowledge of the food and drink menu and recommends and upsells products
- Answers the phone promptly and professionally and directs calls
- Leads the lobby experience for each guest following Outback hospitality standards
- Assists guests and supports servers by serving food and beverages, clearing and resetting tables, and ensuring a clean and welcoming dining environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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