
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $16.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Schedule flexibility
Job Description
This job opening is for a Guest Service professional at a reputable hospitality establishment, which operates in the food and beverage sector with a focus on creating a welcoming and family-style dining experience. The company prioritizes delivering excellent customer service, upholding its core values, and fostering an inclusive, diverse, and equitable work culture. As a cornerstone of the guest experience, this role requires a courteous and professional individual capable of reaching out to guests warmly and maintaining positive interactions throughout their visit. The establishment is committed to providing a safe, comfortable, and engaging environment for guests and team members alike, aligning with the highest standards of hospitality service.
The position is designed for an individual who thrives in a dynamic, fast-paced setting and can perform a variety of responsibilities that ensure guest satisfaction and operational efficiency. The role involves warmly greeting guests upon arrival, assigning them appropriate seating in dining or lounge areas, and providing menus. It requires meticulous attention to detail to ensure that the dining environment is always clean and properly set up to deliver an optimized guest experience. Beyond interacting directly with guests, the job also includes handling reservations, managing cashier transactions accurately according to company policies, and verifying that guests are satisfied with the food and service provided.
Embodying the company’s mission and vision is essential, along with living the core values which emphasize family-style service and a culture of diversity, equity, and inclusion (DEI). This role is ideal for someone who is customer-focused and has strong communication skills both in person and through written platforms. The ability to be flexible with scheduling, including availability on nights, weekends, holidays, and possible overtime, is necessary due to the nature of hospitality operations.
This opportunity is perfect for candidates seeking to develop and grow their career in the restaurant and hospitality industry by engaging in a role that involves direct guest engagement, operational duties, and teamwork. The position demands physical stamina, as it involves standing for extended periods, walking frequently, and handling items up to 15 lbs. This role offers a chance to be part of a team committed to service excellence and creating memorable experiences for each guest, making it a fulfilling career avenue for those passionate about hospitality and guest service.
The position is designed for an individual who thrives in a dynamic, fast-paced setting and can perform a variety of responsibilities that ensure guest satisfaction and operational efficiency. The role involves warmly greeting guests upon arrival, assigning them appropriate seating in dining or lounge areas, and providing menus. It requires meticulous attention to detail to ensure that the dining environment is always clean and properly set up to deliver an optimized guest experience. Beyond interacting directly with guests, the job also includes handling reservations, managing cashier transactions accurately according to company policies, and verifying that guests are satisfied with the food and service provided.
Embodying the company’s mission and vision is essential, along with living the core values which emphasize family-style service and a culture of diversity, equity, and inclusion (DEI). This role is ideal for someone who is customer-focused and has strong communication skills both in person and through written platforms. The ability to be flexible with scheduling, including availability on nights, weekends, holidays, and possible overtime, is necessary due to the nature of hospitality operations.
This opportunity is perfect for candidates seeking to develop and grow their career in the restaurant and hospitality industry by engaging in a role that involves direct guest engagement, operational duties, and teamwork. The position demands physical stamina, as it involves standing for extended periods, walking frequently, and handling items up to 15 lbs. This role offers a chance to be part of a team committed to service excellence and creating memorable experiences for each guest, making it a fulfilling career avenue for those passionate about hospitality and guest service.
Job Requirements
- Ability to stand for long periods of time
- repetitive lifting of up to 15 lbs
- frequent walking
- work area is subject to variable temperatures
- may be subject to smoking environment and moderate noise
Job Qualifications
- Excellent communication skills, both verbal and written
- read, write, and communicate verbally in English
- High School diploma or equivalent
Job Duties
- Commitment to delivering excellent customer service
- greet guests in a timely manner
- provide guests with menus
- assign guests to tables
- ensure that dining and serving areas are clean and properly set-up
- receive and record guest reservations
- settle all customer checks in the system accurately
- speak to guests to ensure satisfaction with food and service
- exemplify our core values, family style service, our mission and vision
- exemplify our DEI (diversity, equity, inclusion) culture
- perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

