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Host Person - Full Service Restaurant 1

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Daily Pay Option

Job Description

Dua Miami, a distinguished Autograph Collection Hotel located in the vibrant heart of Miami's Brickell district, offers a unique blend of urban excitement and serene personal retreat. As a luxury lifestyle hotel, Dua Miami caters to guests seeking both indulgent relaxation and engaging social experiences, establishing itself as a premier destination for travelers and locals alike. This hotel transcends the traditional hospitality experience by acting as a gateway to the iconic lifestyle and culture of Miami, providing top-notch curations that satisfy diverse tastes and preferences.

Dua Miami is part of Evolution Hospitality, the dedicated lifestyle division of Aimbridge Hospitality. Evolution Hospitality is renowned for crafting unique lifestyle experiences and optimizing performance across a curated portfolio of independent, luxury, boutique, lifestyle, and soft brand hotels, along with restaurants, bars, and lounges across North America. The company values a harmonious blend of culture and results, seeking team members who embody honesty, humility, intellect, and the desire for personal and professional growth. This commitment to excellence makes Evolution Hospitality a world-class operation celebrated for its brilliant and compassionate workforce.

The Host role at Dua Miami is a pivotal position that embodies the spirit of hospitality and customer service charisma. As the first point of contact for guests, the Host sets the tone for an unforgettable dining adventure, providing a warm and welcoming atmosphere that makes every visitor feel like a VIP. This role requires a positive attitude, exceptional communication skills, and a flair for multitasking, as the Host manages guest arrivals, seating arrangements, and collaborates closely with servers to ensure seamless service throughout the dining experience.

In addition to guest interaction, the Host supports operational flow by managing reservations, coordinating table assignments, and assisting with order processing. The role also involves financial responsibilities, including handling payments and tips in partnership with the cashier to ensure accuracy and smooth transactions. This multifaceted position demands attention to detail, adaptability, and the ability to work effectively within a dynamic team environment.

Candidates for this role are expected to have a high school diploma or equivalent, preferably supplemented by relevant hospitality or field experience. Strong communication, problem-solving, and multitasking abilities are essential, alongside demonstrated initiative and reliability in meeting deadlines. The Host must also be proficient in absorbing and analyzing complex information and possess basic financial competency for managing payments.

For eligible full-time employees, Dua Miami offers a competitive benefits package after an initial waiting period. Benefits include medical, dental, and vision coverage, short-term and long-term disability income, term life and accidental death and dismemberment insurance, paid time off, employee assistance programs, and a 401k retirement plan. Additionally, the hotel offers daily pay options, providing flexibility and financial convenience to its team members.

Joining Dua Miami as a Host means stepping into a role where you are a key ambassador for the hotel’s renowned service culture. It’s an opportunity to be part of a dynamic hospitality team dedicated to delivering excellence and creating memorable moments for guests. Whether it’s greeting visitors with a smile, managing the flow of operations, or ensuring financial accuracy, the Host plays a vital role in shaping the overall guest experience and supporting the hotel’s prestigious reputation in Miami’s competitive hospitality scene.

Job Requirements

  • high school diploma or equivalent
  • relevant hotel or hospitality experience preferred
  • strong communication skills
  • ability to multitask effectively
  • demonstrated initiative and ability to meet deadlines
  • capability to analyze and adapt complex information
  • basic financial competency for payment handling

Job Qualifications

  • high school diploma or equivalent
  • strong communication skills
  • problem-solving abilities
  • multitasking proficiency
  • demonstrated initiative and reliability
  • adaptability to assimilate and analyze complex information
  • competence in basic arithmetic and financial understanding

Job Duties

  • greet guests and seat them promptly and courteously
  • manage reservations and table assignments efficiently
  • collaborate with servers to ensure attentive and friendly service
  • assist the cashier with payment processing and tip calculations
  • maintain a professional appearance and positive attitude at all times
  • follow safety and operational guidelines to ensure guest and team wellbeing
  • participate in training sessions and take on new responsibilities as needed

Job Criteria

Experience

Entry Level (1-2 years)


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