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Host - Pellissippi

Job Overview

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Compensation

Hourly
Range $12.00 - $15.00
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Benefits

Medical
Vision
Dental
meal discounts

Job Description

Calhoun's is a well-established restaurant known for its welcoming atmosphere and exceptional dining experience, with locations on Kingston Pike and Pellissippi Parkway. The restaurant takes pride in its friendly and attentive staff, often referred to as "Smiling People Greeters," who play a crucial role in creating a positive impression and ensuring guest satisfaction from the moment they enter. Calhoun's has built a reputation for great food, a comfortable setting, and excellent customer service, making it a popular dining destination in the area.

The Host position at Calhoun's is a vital role that requires excellent communication skills, a warm personality, and an ability to manage the seating layout efficiently. Hosts are responsible for greeting each guest with a smile, providing a welcoming atmosphere, and managing the seating system to ensure smooth operations during busy times. This position also involves overseeing the cleanliness and resetting of tables, making sure the dining area is always ready for new guests. The Host acts as a liaison between the guests and the staff, communicating volume levels to management and team members to maintain a comfortable dining environment.

For individuals who enjoy interacting with people and excel in a fast-paced setting, this role offers a rewarding opportunity to develop valuable skills in hospitality and customer service. Additionally, Calhoun's provides a supportive work environment that values teamwork and a sense of humor. The ideal candidate for this position is someone who smiles easily, enjoys meeting new people, and works well under stress while remaining friendly and professional.

Moreover, there is an opportunity to advance within the hosting team as a To Go Host, a role that requires additional responsibilities such as handling takeout orders with professionalism and efficiency. To Go Hosts must possess excellent menu knowledge, have a pleasant phone voice, and demonstrate good etiquette when interacting with guests over the phone or in person. This position demands multitasking, the ability to use handheld payment devices, and frequent movement in and out of the building to service guests promptly. Successful completion of regular hosting duties or approval from the General Manager is required to attain this position.

Calhoun's values its employees and offers several benefits, including medical, vision, dental coverage, and meal discounts as part of the compensation package. This role is ideal for individuals seeking employment in the hospitality industry with potential for growth and skills development. If you are a people-oriented person who enjoys being part of a dynamic team, Calhoun's Host position offers the perfect setting to thrive and grow your career.

Job Requirements

  • Team player with a sense of humor
  • Smiles easily and often
  • Must demonstrate good math and communication skills
  • Must be able to lift and carry 30 lbs frequently
  • Position requires standing, bending, and walking the entire workday
  • Works well in a group and under some stress
  • Pleasant phone voice and etiquette for To Go Host role
  • Must have excellent menu knowledge for To Go Host role
  • Will be required to enter and exit building numerous times to service To Go Guests
  • Must be able to operate handheld payment devices and handle cash when necessary for To Go Host role
  • Able to multi-task and assist regular Hosts as needed

Job Qualifications

  • Excellent communication skills
  • Friendly and approachable demeanor
  • Good math skills
  • Ability to work well under stress
  • Pleasant phone voice and etiquette for To Go Host role
  • Excellent menu knowledge for To Go Host role
  • Team player with a sense of humor

Job Duties

  • Greet each guest with a smile and a warm welcome
  • Explain and direct the seating system to guests
  • Oversee the layout of the restaurant and ensure tables are cleared and reset
  • Communicate volume levels to management and staff
  • Assist with takeout orders and operate handheld payment devices as a To Go Host
  • Enter and exit the building frequently to service To Go Guests in their cars
  • Multi-task and assist regular Hosts as needed

Job Criteria

Experience

Entry Level (1-2 years)


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