Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for its commitment to filling the earth with the light and warmth of hospitality. With a legacy that spans decades and a presence in over 100 countries, Hilton operates a diverse portfolio of world-class brands that cater to business travelers, vacationers, and luxury seekers alike. Having welcomed more than 3 billion guests worldwide, Hilton has consistently set the standard for excellence in accommodation, service, and guest experience. The company prides itself on fostering an award-winning workplace culture that has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton is dedicated not only to delivering exceptional experiences for its guests but also to building a supportive and thriving environment for its Team Members. The company invests significantly in the wellbeing and career growth of its employees, offering unmatched perks and benefits that support life’s many moments, from personal development to financial security and mental health resources.
The role of a Restaurant Host at Hilton is an essential position that embodies the spirit of hospitality the brand is known for. As a Restaurant Host, you will be the first friendly face guests see when they visit Hilton’s dining outlets, making a memorable first impression that sets the tone for their entire dining experience. This position involves greeting guests warmly, quickly assessing their needs, managing the seating chart to maintain a smooth flow of service, and responding promptly to guest inquiries and special requests. Beyond guest interaction, the role supports the general operations of the restaurant by assisting with opening and closing duties and preparation tasks such as stocking and folding silverware.
This role is ideal for individuals passionate about delivering exceptional service with integrity, leadership, teamwork, accountability, and a focus on responding to the needs of the moment. Hilton’s culture emphasizes these core values to enable Team Members to excel and create lasting, positive impacts on each guest’s stay. Working at Hilton also means access to incredible travel perks like discounted stays through the Go Hilton travel program, opportunities to invest in the company through an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and robust retirement plans. Hilton’s commitment extends beyond the guest experience to ensuring its employees’ success and happiness throughout every step of their careers. Joining Hilton as a Restaurant Host means becoming part of a world-renowned company known for its exceptional hospitality and exceptional workplace culture.
The role of a Restaurant Host at Hilton is an essential position that embodies the spirit of hospitality the brand is known for. As a Restaurant Host, you will be the first friendly face guests see when they visit Hilton’s dining outlets, making a memorable first impression that sets the tone for their entire dining experience. This position involves greeting guests warmly, quickly assessing their needs, managing the seating chart to maintain a smooth flow of service, and responding promptly to guest inquiries and special requests. Beyond guest interaction, the role supports the general operations of the restaurant by assisting with opening and closing duties and preparation tasks such as stocking and folding silverware.
This role is ideal for individuals passionate about delivering exceptional service with integrity, leadership, teamwork, accountability, and a focus on responding to the needs of the moment. Hilton’s culture emphasizes these core values to enable Team Members to excel and create lasting, positive impacts on each guest’s stay. Working at Hilton also means access to incredible travel perks like discounted stays through the Go Hilton travel program, opportunities to invest in the company through an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and robust retirement plans. Hilton’s commitment extends beyond the guest experience to ensuring its employees’ success and happiness throughout every step of their careers. Joining Hilton as a Restaurant Host means becoming part of a world-renowned company known for its exceptional hospitality and exceptional workplace culture.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service is preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a dynamic environment
- Availability to work flexible shifts including weekends and holidays
- Friendly and approachable demeanor
- Basic computer skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks in a fast-paced environment
- Knowledge of restaurant reservation and seating software is an advantage
- Positive attitude and a passion for hospitality
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet guests warmly and ascertain their needs quickly and effectively
- Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
- Respond promptly and knowledgeably to guest inquiries and special requests
- Perform opening and closing tasks and assist with service prep such as stocking and folding silverware
- Maintain a welcoming atmosphere that reflects Hilton’s hospitality values
- Collaborate with the restaurant team to support efficient service delivery
- Ensure cleanliness and organization of the host station area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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