
Job Overview
Benefits
Dental
Vision
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
Job Description
Bass Pro Shops is a renowned retail company specializing in outdoor recreational products and experiences, including fishing, hunting, camping, and boating gear. Established as a leader in the retail outdoor industry, Bass Pro Shops prides itself on delivering exceptional customer service and creating a friendly, welcoming environment for its patrons. The company operates numerous retail locations and restaurants, striving to combine its passion for the outdoors with world-class shopping and dining experiences. Bass Pro Shops is committed to diversity and inclusion, ensuring equal opportunity employment and providing reasonable accommodations for qualified individuals with disabilities. The company values teamwork, flexibility, and a strong customer service orientation among its staff to maintain its reputation and continue its growth in the industry.
The Host position at Bass Pro Shops is a pivotal role responsible for providing the initial impression and welcoming experience for guests entering the restaurant. This role is primarily focused on greeting guests promptly, managing wait lists, seating guests in an organized and courteous manner, and delivering outstanding customer service that aligns with the company’s standards. The Host must support a team-oriented environment, exhibit excellent communication skills, and remain calm and organized even during busy periods. This part-time position offers opportunities to engage with customers, develop interpersonal skills, and contribute positively to the overall dining experience. The role also involves performing various operational tasks such as assisting with table setup, answering phone reservations, and maintaining cleanliness standards throughout the restaurant. The Host serves as the face of the restaurant, ensuring guests feel valued from the moment they arrive until they depart. Along with an attractive benefits package including dental, vision, and 401k retirement savings, paid holidays and vacation, the position offers an environment that fosters personal growth and a strong team culture within a highly respected outdoor retail company.
The Host position at Bass Pro Shops is a pivotal role responsible for providing the initial impression and welcoming experience for guests entering the restaurant. This role is primarily focused on greeting guests promptly, managing wait lists, seating guests in an organized and courteous manner, and delivering outstanding customer service that aligns with the company’s standards. The Host must support a team-oriented environment, exhibit excellent communication skills, and remain calm and organized even during busy periods. This part-time position offers opportunities to engage with customers, develop interpersonal skills, and contribute positively to the overall dining experience. The role also involves performing various operational tasks such as assisting with table setup, answering phone reservations, and maintaining cleanliness standards throughout the restaurant. The Host serves as the face of the restaurant, ensuring guests feel valued from the moment they arrive until they depart. Along with an attractive benefits package including dental, vision, and 401k retirement savings, paid holidays and vacation, the position offers an environment that fosters personal growth and a strong team culture within a highly respected outdoor retail company.
Job Requirements
- High school diploma/GED preferred
- experience in consumer service
- willingness to learn and be a team player
- ability to memorize menu items
- ability to stay calm and organized during busy periods
- ability to perform physical tasks such as walking, standing, lifting up to 50lbs, bending and stooping
- capability to follow standard operating procedures and work under direct supervision
Job Qualifications
- High school diploma/GED preferred
- experience in and passion for consumer service
- willingness to learn new skills and be a team player
- an attitude of flexibility and mindfulness about the team approach
- ability to memorize and become knowledgeable of menu items
- strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction
- intrinsically motivated and takes pride in own work
- has the ability to stay calm, organized, and efficient when busy
Job Duties
- Supports a strong commitment to world class customer service
- greets all restaurant patrons immediately upon their arrival
- inquires as to the number of guests in the party
- maintains wait lists and communicates wait time to guests
- assigns guests to server stations in a fair and equitable manner
- takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly
- controls guest volume level at entrance to restaurant
- attends to and anticipates guests needs while waiting to be seated
- answers customer inquiries about the menu, restaurant and Bass Pro Shops
- answers phones
- books reservations as requested
- performs opening and closing side work duties as assigned
- assists with pre-bussing and table set up activities
- acknowledges and thanks guests upon their departure from the restaurant
- maintains restrooms throughout shift
- all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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