Host - Part-time

Capital Ale House has proudly served as Virginia's beer authority for over twenty years, offering an exceptional variety of local, national, and international ales and lagers. Known for pairing these quality beverages with regional fare, Capital Ale House creates memorable dining experiences for friends and families alike. The company boasts a reputation not only for its outstanding product offerings and casual yet vibrant atmosphere but also for its commitment to employee satisfaction and career advancement. With weekly competitive pay, a comprehensive benefits package, and various opportunities for growth, Capital Ale House fosters a workplace culture that values flexibility, respect, and positive employee engagement. Whether seeking part-time, full-time, or career-track employment, individuals can find roles here that align with their personal and professional goals.

The role in question entails a frontline position focused on delivering exceptional customer service in a lively, high-volume setting. The successful candidate will be the initial point of contact for guests, managing incoming telephone inquiries regarding directions, hours, and to-go orders, as well as addressing questions about the products and services offered. This position demands maintaining a consistently positive and professional demeanor amidst the noise and activity typical of a busy restaurant. In addition to guest interaction, maintaining cleanliness by sanitizing equipment, utensils, and countertops according to established procedures is critical to ensuring a safe and pleasant environment. Beyond routine duties, the position requires proactive communication with management concerning operational issues such as service quality, cleanliness standards, and timely adherence to operational deadlines. This role also supports team morale and helps sustain a respectful atmosphere for both guests and staff. Safety and security protocols, including compliance with responsible alcohol service policies, fall within the scope of responsibilities, emphasizing the importance of security for all patrons and employees. Capital Ale House thus offers a dynamic, supportive work environment where team members play a vital role in upholding the company’s standards and reputation for excellence.